Talent Operations Specialist

Job Details

Job Location:

Unity School of Christianity - Unity Village, MO 64065

Position Type:
Full Time

Salary Range: $52,000.00 - $68,000.00 Salary/year

• Serve as a consultative partner to hiring managers — advising on role scope, realistic timelines, market conditions, and interview design rather than simply processing requests
• Partner with hiring managers to scope open roles, write/update job descriptions, and set hiring timelines
• Source, screen, and coordinate interviews for all open positions
• Own requisitions and candidate pipeline in the applicant tracking system (ATS)
• Extend offers and coordinate background checks, references, and pre-employment requirements
• Track and report recruiting metrics: time-to-fill, source of hire, offer-acceptance rate, cost-per-hire
• Build pipelines with local colleges, community and faith-based networks, and other talent sources aligned to the organization's mission

• Act as the primary, dedicated point of contact for hiring managers throughout the hiring process, providing proactive status updates rather than waiting to be asked
• Deliver a consistently high-touch, responsive experience for hiring managers, candidates, and new hires — treating every hiring, onboarding, and offboarding interaction as a customer-service relationship
• Set clear expectations with hiring managers up front and follow through reliably, so managers experience the process as supported rather than self-service
• Solicit feedback from hiring managers, candidates, and new hires after key milestones, and use it to continuously improve the experience
• Build genuine working relationships across departments to understand each team's culture and anticipate hiring needs before they become urgent

• Design, schedule, and facilitate new-hire onboarding and orientation programs
• Coordinate paperwork, systems access, equipment, and first-week logistics with IT, Facilities, and Payroll
• Serve as the new hire's point of contact through their first 90 days
• Gather onboarding feedback and continuously refine the experience

• Conduct exit interviews for departing employees; identify themes and report findings to People Support leadership
• Conduct proactive stay interviews with current employees to surface engagement and retention risk
• Recommend retention actions based on interview data and trends

• Coordinate and/or deliver select training (new-hire training, required compliance training, development sessions)
• Partner with subject-matter experts and the Senior HR Generalist to schedule training and track completion
• Maintain training records and compliance documentation

• Conduct a periodic (at minimum annual) review of the organization's compensation structure against Missouri/Midwest nonprofit market data
• Benchmark current role salary ranges against comparable positions using reputable third-party salary sources and/or salary surveys
• Identify roles or pay bands that are below, at, or above market and flag competitiveness gaps and pay equity concerns to the Chief People Officer
• Maintain up-to-date market data and documentation to support budgeting and offer decisions
• Partner with the Chief People Officer on any resulting pay structure recommendations

• Build and maintain candidate pipelines that reach a broad range of qualified talent, including partnerships with HBCUs, community colleges, professional associations, and other diverse talent networks alongside existing local college, community, and faith-based sources
• Write and review job postings for inclusive language and structure screening and interview processes to support consistent, equitable evaluation of every candidate
• Track diversity of applicants, interview slates, and hires across the recruiting funnel and report trends to the Chief People Officer
• Partner with the Chief People Officer and Senior HR Generalist on workforce diversity goals and initiatives, ensuring recruiting practices support the organization's broader DEI strategy
• Stay current on inclusive sourcing and talent-management practices and recommend improvements as the organization grows

• Support broader People Support projects and initiatives as needed
• Maintain strict confidentiality of employee and candidate information
• Perform other duties as assigned

• Education:
  
  Bachelor's degree in Human Resources, Business, or related field, or…