Human Resource Business Partner, Customer Services, Cary, NC

Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably. Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions. We are currently seeking a senior HR Business Partner (HRBP) based in Cary, NC (USA).

The senior HRBP will act as a trusted advisor, proactively engaging with leadership to influence, create and execute the people strategy that will positively impact the organization. This position will report to the Head of HR for North America and will partner closely with the lead HRBP for NAM Customer Service. This critical role will support the Customer Service – Field Services organizations across the USA which includes represented and non-represented workforce of approximately 1,000 employees.

• Builds strong, trusted relationships with client leadership teams, striking a delicate balance between consulting, advising and being a team member.
• Strong engagement with clients in areas of leadership coaching, consultation, guidance on people management, organization design, engagement, talent development and workforce planning.
• Coach and develop leaders across a broad range of HR priorities, including talent and succession planning, organization design, employee relations, workplace investigations, compensation programs, and the implementation of global and local HR initiatives.
• Partner across the Customer Services HR organization to drive culture & engagement initiatives that support the business in its innovation and growth objectives.
• Proactive collaboration with leadership teams to understand the business objectives, challenges, opportunities and facilitate HR solutions and people strategies to address those challenges.
• Collaborate with peer HRBPs on project work, best practices, & trends and deliver impactful results.
• Ability to travel as needed.

• Eight (8) plus years of broad HR experience in areas such as business partner, total rewards, employee relations, performance management, workforce strategy, talent management, organizational development and labor relations.
• Experience with applicable human resources‑related federal regulations, labor relations and the law governing collective bargaining and employment.
• Strong decision making and judgement, oral and written communication and business acumen skills, to drive initiatives that improve organizational performance.
• Demonstrated positive interpersonal skills with the ability to adjust style as needed to develop effective relationships with all levels of leadership, employees, and peers locally and virtually.
• Change management skills demonstrated through prior work experience.
• The ability to influence; establish and maintain effective relationships and gain reputation as trusted advisor and business partner.
• The proven ability to work in highly matrixed organization preferably in a global environment.
• Ability to lead multiple projects and participate on multiple project teams.
• BS/BA in related discipline required, advanced degree / SHRM Certifications a plus.

We are a team of more than 72,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision‑making and treatment pathways.

When you join Siemens Healthineers, you become one in a global team of scientists,…