Human Resources Generalist

The HR Generalist serves as a strategic partner to leadership and employees, providing guidance on HR policies, procedures, and best practices. This role is responsible for supporting a positive, inclusive workplace culture and delivering a broad range of HR services, including recruitment, onboarding, employee relations, compliance, and continuous improvement. The HR Generalist ensures operational excellence and compliance while fostering engagement and supporting organizational goals.

• Provide support to employees on various HR-related topics such as performance management, compensation, and policy administration
• Work closely with management and employees to improve work relationships, build morale, and increase productivity and retention
• Conduct investigations into workplace issues, including complaints of misconduct or violations of company policy
• Foster positive employee relations through consistent communication, counseling, and policy interpretation.
• Initiate and facilitate the interactive process for Family Medical Leave Act - FMLA / Americans with Disabilities Act - ADA and Pregnant Workers Fairness Act - PWFA cases
• Perform clerical duties associated with various HRIS programs and other administrative activities such as creating attendance reports, approving correction action plans, documenting employee performance, etc.
• Perform daily floor walks to build relationships with manufacturing team members
• Conduct exit interviews to ensure team members exiting the company have the appropriate information relative to their separation and collect feedback regarding their time with the company
• Gather and provide separation information in response to unemployment claims and serve as company representative in hearings
• Assist in employee onboarding, orientation, and training initiatives to drive team member engagement and reduce turnover
• Ensure compliance with federal, state, and local employment laws and regulations and recommend best practices; consult with Quaker General Counsel as needed
• Support recruitment needs by facilitating the sourcing, scheduling, and coordinating interview process for identified positions
• Support continuous improvement efforts within the HR department by driving process improvements and improving efficiency
• Plan and assist with employee recognition events and activities
• Promote and support diversity and inclusion
• Prompt and regular attendance at an assigned work location.
• Interact and communicate with employees and customers in an appropriate manner.
• Availability on site to confer with staff members with whom the employee must interact on a regular basis.
• Communicate via email, prepare reports and work schedules.
• Review and analyze data and information concerning employee relations.
• Plan, prioritize and monitor employee relations activities.
• Complete assigned tasks/projects in a timely manner.

No direct management or supervisory responsibilities.

Observe safety and security policies and procedures, including proper use of Personal Protective Equipment including but not limited to eye and foot protection and report potentially unsafe conditions during visits to the production floor. Follow department-specific safety requirements during prolonged visits to the production floor such as Hearing Protection or Dust Masks.

Daily travel between the local Quaker facilities is required to meet with employees. Additional travel to attend recruiting or networking events happens approximately quarterly .

An individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Proficient with Microsoft Office software:
  Excel, Word, Outlook
• SHRM-CP or PHR certification preferred
• Proficient in HR Information Systems, Paycom experience preferred.

• Bachelor's Degree in Human Resources, Business Administration, or a related field required
• Minimum 2 years' experience in Human Resources preferred

• Time Management,
• Organization
• Multitasking
• Self-Motivated
• Collaboration and Team Building

This is a full-time position. Days and hours of work are Monday through Friday during normal business hours. Occasional evening and weekend work may be required as job duties demand.

The demands and environmental characteristics described here are representative of those that must be met by…