HR Generalist

Why WWT? World Wide Technology (WWT) strives to make a new world happen. WWT's work benefits clients and partners as much as it does its people and community across the globe. Founded in 1990, WWT brings together strategy, deep technical expertise and world‑class partnerships to help public and private sector organizations design, build and scale intelligent AI, digital, cybersecurity, cloud and infrastructure solutions.

Through its Advanced Technology Center (ATC)-a collaborative ecosystem featuring state‑of-the‑art hardware and software—WWT enables clients and partners to conceptualize, test and validate innovative technology and then deploy solutions at scale using its global integration and distribution on capabilities. With more than 14,000 team members and over 60 locations globally, WWT's culture—grounded in core values and leadership philosophies—has been recognized by Fortune and Great Place to Work for its commitment to innovation, trust and creating a great place to work for all.

WWT provides products and services to large enterprise, global service provider and public sector clients in up to 130 countries across six continents. Softchoice, a World Wide Technology company, supports commercial and SMB markets in the U.S. and Canada. Want to work with highly motivated individuals on high‑performance teams? Join WWT today!

We’re looking for someone who has the dynamic ability to support Supply Chain and Sales Operations. In this role, you’ll support daily operational activities, analyze trends, and help teams stay aligned on priorities and timelines. You’ll collaborate with supply chain leaders, sales leaders, and HR stakeholders to keep processes running smoothly and efficiently. This position is ideal for someone who enjoys solving problems, improving workflows, and supporting fast‑moving teams.

• Respond to and resolve escalated employee questions.
• Manage leaves of absence program to ensure optimal administration and employee engagement.
• Accurately record and maintain employee leave time in timekeeping system, ensuring compliance with organizational policies and timely reporting.
• Be familiar with and maintain‑up‑to‑date knowledge of FMLA and state leave policies.
• Provide coaching to employees and managers.
• Manage HR case management system and employee data in core HR systems; workflow administration, recognize and address data trends, data audits, and corrections.
• Recommend improvements and execute changes to make shared services processes more efficient and accurate.
• Provide expertise and interpretation on the company’s policies and benefits.
• Document and streamline core people services processes to drive efficiency and best‑in‑class end‑user experience.
• Assist in rolling out new processes for shared services.
• Producing headcount, turnover, and other people‑analytics reports
• Supporting culture initiatives and operational goals within the business
• Helping managers document performance issues
• Supporting career development, succession planning, and other training initiatives
• Supporting audits (internal or external)
• Conduct exit interviews, compile data, and assist with identifying trends.

• Bachelor’s degree in human resources or related field.
• Human Resources certification preferred.
• 3+ years of Human Resources experience.
• 1+ year in an HR Generalist role
• Solid understanding of general human resources benefits, policies, and procedures.
• Experience in HRIS system, preferably ADP.
• Experience using and/or administering timekeeping systems (e.g. Kronos, UKG, Workday) preferred.
• Familiarity with FMLA, ADA, PWFA, and other related state and federal laws strongly preferred.
• Proficiency in Microsoft Office applications, including Excel, PowerPoint, and…