Human Resources Specialist

Ortho Nebraska creates the inspired healthcare experience all people deserve by giving people a direct path to personalized care and life-enhancing outcomes. With a focus on safety and people, we set the bar high in providing high-quality care with an unmatched experience. Our team members are critical to our success and growth and are rewarded for their dedication and hard work.

The Human Resources Specialist serves as the primary liaison for day-to-day HR operations, providing employees with expert guidance and seamless support on HR policies, procedures, and inquiries. Exceptional customer service, characterized by responsiveness, professionalism, and a solutions-oriented approach, is fundamental to this role.

Education:

High school or equivalent – required. Bachelor’s degree in Business Administration, Human Resources or related field – preferred.

Experience:

2+ years of progressively responsible Human Resources experience, preferred.

Must demonstrate exceptional organizational abilities and attention to detail. Passion for creating a positive and inclusive workplace culture. Ability to prioritize and manage multiple tasks/projects simultaneously. Must be able to build rapport with physicians, staff, leadership, employees, and external resources Must demonstrate a high level of professionalism, trust, and integrity, and be able to maintain confidentiality Computer Skills in Microsoft Office Effective verbal and written communication skills and the ability to instruct and collaborate with others are required.

• Serve as the primary point of contact for team members, providing timely and professional assistance with HR related inquiries, policies, and procedures.
• Function as a culture ambassador, promoting the organization’s values and experience uniqueness.
• Champion a service mindset with a commitment to address the needs of our customers through effective communication, support, initiative-taking, and problem-solving.
• Actively seek feedback to continuously improve HR services.
• Deliver exceptional customer service by responding to employee questions regarding benefits, payroll, leave of absence, and HRIS processes with empathy and accuracy.
• Manage HR workflows in the HRIS system, including onboarding, offboarding, and employee changes, ensuring a smooth and positive experience.
• Assist with benefits administration, including guiding employees through life events, leave requests, and enrollment processes.
• Facilitate new hire orientation by preparing materials, coordinating logistics, and ensuring a welcoming experience for new employees.
• Oversee company store and uniform orders, resolving issues efficiently while maintaining a high level of service.
• Maintain accurate electronic employee records, ensuring compliance with licensure and certification requirements.
• Support employee engagement efforts by participating in HR initiatives that foster a positive workplace culture.
• Handle employment verifications and unemployment claims with professionalism and discretion.
• Assist in HR audits and compliance reporting to ensure adherence to company policies and legal requirements.
• Participate in team member engagement initiatives to enhance morale and foster a positive organizational culture.
• Develop and maintain effective communication channels (including newsletter, website, emails, etc.) to ensure team members are informed about Ortho Nebraska news, updates, and resources.
• Collaborate with HR team members to address team member concerns and provide support on HR-related issues.
• Assist with HR administrative tasks, including maintaining team member records, processing paperwork, and updating HR systems.
• Support the HR team in executing HR policies…