Experience Coordinator

People Experience Coordinator Job Bridgeton, MO

The People Experience Coordinator supports Latitude Therapy’s employee experience throughout the employee lifecycle, from onboarding through offboarding. This position coordinates routine employee processes, maintains accurate employee information and documentation, supports benefits administration, and assists employees with general administrative needs.

The People Experience Coordinator also supports employee engagement, internal communications, recognition initiatives, staff events, and employee-facing resources. The position may assist with organizational communications and promotional initiatives related to Latitude’s programs, services, events, and community presence.

This role is responsible for creating a consistent, organized, welcoming, and responsive experience for employees while ensuring routine processes are completed accurately and on time.

The People Experience Coordinator works within established policies and procedures and under the direction of the Head of Human Resources. Employee relations concerns, investigations, accommodations, leave administration, compliance matters, disciplinary decisions, termination decisions, and other sensitive or escalated matters are referred to the Head of Human Resources.

Position Type:
Part-Time

Job Location:

On-site, with hybrid work available

Schedule:

M-F 8:30a.m-4:30p.m

Onboarding:

Coordinate routine administrative tasks associated with the new hire onboarding process.

Monitor and follow up on required onboarding documentation and deadlines.

Track FCSR background checks and assist with routine follow-up and troubleshooting.

Track Paylocity onboarding packets, including missing documents and required signatures.

Establish new employee pay codes and coordinate required administrative updates.

Send pre-hire communication, onboarding instructions, and reminders.

Coordinate new hire orientation classes and assist with orientation logistics.

Assist with new hire benefit enrollment.

Ensure onboarding records are complete, organized, and properly filed.

Offboarding:

Coordinate routine administrative tasks associated with employee offboarding.

Prepare and send termination communications as directed by the Head of HR.

Support with scheduling termination meetings and phone calls as needed.

Coordinate the deactivation of employee accounts.

Track company property returns and follow up on outstanding items.

Organize and file offboarding documentation.

Assist with final administrative closeout and employee record updates.

Refer questions or concerns regarding termination decisions, final pay, employee relations, or other sensitive matters to the Head of HR.

Employee Records & Documentation:

Maintain accurate and organized employee records in designated systems.

Upload, organize, and maintain employee documentation, including:

Doctor’s notes

Signed policies and acknowledgments

Technology agreements

Disciplinary documentation as directed

Other required employee records

Assist with routine employee document collection, tracking, and follow-up.

Maintain organized digital employee files and assist with periodic records audits.

Ensure employee information is updated when changes occur.

Assist with SOP updates and administrative process documentation.

Maintain confidentiality when handling employee records and organizational information.

Benefits Administration & Employee Support:

Assist with new hire benefit enrollment and ongoing benefits administration.

Respond to routine employee benefit questions and assist with troubleshooting.

Coordinate with benefit providers and internal contacts regarding routine administrative issues.

Maintain accurate benefit-related records and documentation.

Assist with Verifications…