Mainframe Production Support Analyst; COBOL​/OpenVMS

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Mainframe Production Support Analyst (COBOL/OpenVMS)

Montreal, QC

Contract

• The Mainframe Production Support Analyst will provide production support for the client’s deposit system (Depo) and ensure stability of nightly batch processing.
• This role requires strong COBOL programming skills, OpenVMS expertise, batch troubleshooting experience, and knowledge of financial systems.
• The ideal candidate will support incident resolution, system enhancements, data extractions, and technical documentation while collaborating closely with business and technical teams.

• Provide production support for the client deposit system (Depo).
• Support nightly batch processing on an on-call basis.
• Investigate and resolve batch failures, technical incidents, and processing anomalies.
• Work with enterprise schedulers such as Control‑M or similar tools.
• Provide clear responses and explanations for user inquiries related to accounts and interest statements.

• Perform data extractions for balances, accounts, and transactions as requested.
• Conduct analysis for system enhancements and new development requests.
• Provide effort estimates for development and testing activities.
• Perform integrated testing with related applications.

• Develop system enhancements, ad‑hoc requests, and automation scripts.
• Prepare technical design documents and technical specifications.
• Maintain up‑to‑date application technical documentation and run books.
• Create and manage change requests.
• Maintain accurate status updates in Jira.
• Communicate daily updates to team leadership and management.
• Ensure compliance with all client policies and mandatory training requirements.

• 4+ years of experience in mainframe production support.
• Intermediate to advanced COBOL programming skills.
• Experience troubleshooting failed batch jobs and programs.
• Experience with OpenVMS operating system (preferred).
• Intermediate to advanced OpenVMS DCL scripting skills.
• Batch support experience using Control‑M or comparable enterprise schedulers.
• Beginner to intermediate SQL query skills (Oracle or similar).
• Intermediate to advanced PL/SQL and Oracle database skills.
• Intermediate to advanced Linux scripting skills.
• Familiarity with SDLC and change management processes.

• Experience in banking or financial services industry.
• Basic accounting knowledge.
• Understanding of deposit account and interest calculation processes.
• Exposure to SWIFT statements is a plus.
• Strong documentation skills for development, implementation, release plans, and operational run books.

• Strong analytical and problem‑solving skills.
• Effective written and verbal communication skills.
• Ability to work independently and manage multiple priorities.
• Strong attention to detail and organizational skills.