Project and Program Manager IV

Location: California

** What this Job Entails:
** The Project & Program Management IV role is responsible for planning and coordinating all aspects of internal information, system-specific projects from initiation to delivery. Projects often involve network, server, or software implementation and upgrades, and PC deployment. The role coordinates work performed by IT staff and internal customers/partners by defining project requirements, performing feasibility and needs/impact assessments. The role develops detailed project plans and manages all implementation processes including resource allocation, progress tracking, monitoring change control process, testing, documentation, training and on-time delivery within budget constraints.

Projects may vary in number, size and complexity.
** Scope:
*** Uses professional concepts and company objectives to resolve complex issues in creative and effective ways
* Works on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors
** Your

Roles and Responsibilities:

*** Manage multiple, complex, cross-functional and technical projects.
* Partner with functional teams during initiation, plan, design, procurement, deployment, and post deployment phases.
* Responsible for managing/tracking program milestones, timeline, and overall deliverables.
* Lead creation and maintenance of comprehensive project documentation including schedules, reviews, process documents, risk analysis, etc.
* Take a leadership role in defining project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility.
* Participate in driving project lifecycle milestones from concept commit through project closure and advocate change management.
* Use metrics and KPIs to measure project performance using appropriate tools and techniques, and provide regular status updates.
* Responsible for internal process improvements; remove gaps, across multiple teams and functions.
* Ensure risks are accounted for and provide risk mitigation strategies.
* Primary project point of contact for vendor partners and internal stakeholders.
* Coordinate and manage regularly scheduled meetings with core teams.
* Evaluate post project results against metrics; recommend or implement changes to improve delivery practices/processes.
* Other duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position.
** Required Qualifications/

Skills:

*** Bachelor’s degree (B.S/B.A) from four-college or university and 8+ years’ related experience and/or training; or equivalent combination of education and experience
* Demonstrated experience with common AI/ML frameworks, a strong understanding of agentic AI concepts, and a track record of applying AI/ML solutions to real-world product challenges.
* Ability to identify and drive opportunities for AI integration in day-to-day product development.
* Experience working with project management teams, resolving conflict, and meeting schedule timelines
* Excellent communication skills (verbal, written, documentation)
* Ability to work on multiple projects and assignments concurrently
* Self-starter who is able to quickly learn new tools and gain familiarity with new processes and technologies with minimal assistance
* In-depth experience creating spreadsheets, presentation material, and project/process documentation
* Strong observational and analytical skills, including: ability to collect, organize, analyze and disseminate significant amounts of information, strong attention to detail and accuracy, ability to track and report metrics, and manage risks
* Proven ability to collaborate with stakeholders and communicate project updates to client executives.
* Familiarity with various project management methodologies (Agile, Waterfall, Six Sigma)
*
* Preferred Qualifications:

*** Ability to travel (10–25%) to client sites or other company locations as needed.
* Flexibility to work extended hours or weekends when project timelines require.
* Strong commitment to fostering an inclusive, supportive, and collaborative work environment.
** Physical Demand & Work Environment:
*** Must have the ability to…