Vendor Management Program Manager - IT and Managed Services

Location: California

Works collaboratively with the VMO team, internal customers, and IT services suppliers to match requirements to capabilities, set proper expectations, drive clarity of communication, and optimize ways of working together  Understands the details of the assigned MSP and BPO contracts & SOWs, serving as the subject matter expert in enforcing contractual requirements and resolving conflicts between Medtronic and its suppliers   Works with Tech Sourcing to enforce our preferred partner strategy, ensuring we receive the benefits from supplier consolidation – rewarding those IT partners who demonstrate ongoing operational and financial excellence.

Able to leverage this program and these relationships to map out priorities, influence outcomes, and ensure Medtronic’s needs are met by our suppliers(Minimum Qualifications)5+ years of experience with a bachelor’s degree or 3+ years of experience with an advanced degree (Preferred Qualifications)
* MUST HAVE (Minimum Qualifications)
* Bachelor’s degree
* 5+ years of experience with a bachelor’s degree or 3+ years of experience with an advanced degree
** NICE TO HAVE** (Preferred Qualifications)
* Strongly Preferred:  + Bachelor’s or advanced degree in a relevant technical or business discipline  + 5+ years working in some combination of IT operations, procurement, or vendor management, where managing contractual performance and influencing supplier outcomes were core components of the position  + 5+ years working with IT services suppliers, with particular emphasis on large, multinational firms such as Accenture, KPMG, IBM, Cognizant, TCS, HCL, etc.  

+ Experience working with vendor management data (SLAs, KPIs, financials) to measure and hold suppliers accountable for defined standards of performance  + Experience working with global teams in a follow-the-sun model; effective working with people and teams across APAC, EMEA, and the Americas
* Ability to influence – both internally and externally – using an objective, data-driven approach to reach the right solution
* Optimistic and solution focused – brings a positive outlook to the team, with a belief that we can always find a better, faster, cheaper way to deliver vs. the status quo
* Experience working with IT services firms, specifically in a customer-supplier context where vendor management was a key part of the position
* Experience working with multinational firms, customers, and/or leadership teams; able to communicate and influence people, across cultures and time zones
* Strong written, verbal, and interpersonal communication skills, specifically as it relates to working with internal and external teams to maintain effective relationships and long-term partnerships
** Medtronic offers a competitive Salary and flexible Benefits Package
** A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.  We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

The following benefits and additional compensation are available to those regular employees who work 20+ hours per week:
Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program).The following benefits and additional compensation are available to all regular employees:
Incentive plans, 401(k) plan plus employer contribution and match, Short-term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).Regular employees are those who are not temporary, such as interns.  Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan.

Please note some of the above benefits may not apply to workers in Puerto…