Business Systems Analyst I​/II

Mariposa County has an opening for a Business Systems Analyst I/II in the District Attorney's Office. Only online applications accepted.

Under general supervision or direction, performs a diverse range of analytical and coordinative duties in the development of technology solutions for optimizing County business processes; serves as primary client interface in evaluating the business process and recommending solutions; conducts feasibility studies to identify most cost effective and efficient solutions; directs the work of internal staff or external third party software vendors in project design and implementation;

and performs related duties as assigned.

Receives general supervision or direction from supervisory or management personnel. Exercises no direct supervision over staff.

• Performs a diverse range of analytical and coordinative duties in the development of technology solutions which automate and optimize departmental business process efficiencies.
• Serves as a primary client contact
• Conducts an extensive review of processes, regulatory changes, or business requirements with client business case owners or user focus groups
• Identifies options to develop new or modified applications to respond to these needs
• Analyzes work processes and flows and creates technical documentation such as work flow charts
• Identifies needs for integration of technology infrastructure or systems and creates specifications for same
• Refines documentation and specifications as the project progresses; develops policies, procedures, protocols, and standards to be followed in the project.
• Conducts feasibility/cost benefit analyses for projects to identify optimal solutions from a technical and cost perspective; presents options to client for review and approval.
• Researches and analyzes recommended software solutions, either through in-house build, or through modification of a third party software vendor
• Develops project processes and protocols designed to ensure quality control and standards for data integrity.
• Coordinates the design, development, testing, and implementation of approved solutions
• Communicates the results of the business systems analysis and provides all documentation to internal staff or third party vendors for their review, feedback, and County of Mariposa.
• Provides technical support in the development of project specifications for requests for proposals for services
• Reviews submitted proposals and provides feedback on suitability of vendor for the project
• Ensures that contracted service providers comply with the terms, conditions, product delivery, and quality requirements; takes remedial or corrective action where necessary.
• Coordinates systems and infrastructure resource needs with department technology staff; identifies database and systems requirements
• Works with colleagues or project team to plan and develop these resource needs; ensures the availability of the required resources throughout the development, testing and implementation phases; works with colleagues to resolve any issues which need to be addressed in project phases.
• Develops, implements, and monitors the testing process to ensure the application performs in accordance with design specifications and is consistent with client needs
• Determines and implements appropriate testing environment parameters; reviews results, and directs actions needed for modifications.
• Coordinates training needs for application users; works with service providers in the development of training materials and user guides; organizes instructors.
• Conducts research and stays current on new trends and innovative solutions for software solutions to business processes; recommends new technologies which would improve the department’s operational effectiveness or client services.
• Performs related duties as assigned.

Business Systems Analyst I: This is the entry-level classification in the Business Systems Analyst series. Initially under close supervision, incumbents learn the operational aspects of multiple County departments to consult with them on developing solutions to automate, enhance, or optimize business processes. As experience is gained, assignments become more varied, complex, and difficult; close supervision and frequent review of work lessen as an incumbent demonstrates skill to perform the work independently.

Positions at this level usually perform most of the duties required of the positions at the Business Systems Analyst II level, but are not expected to function at the same skill level and usually exercise less independent discretion and judgment in matters related to work procedures and methods. Work is usually supervised while in progress and fits an established structure or pattern.

Exceptions or changes in procedures are explained in detail as they arise.

Business Systems Analyst II: This is the fully qualified journey-level classification in the Business Systems Analyst series…