Yardi Systems Support Specialist — Elevate Property Ops; ‑Site

Property Management Systems Support Specialist - YARDI

Information Technology (IT)
• Florissant, Missouri

Location:

St. Louis, MO | Full‑Time | On‑Site | Non‑Exempt

As a Yardi Systems Support Specialist I, you’ll be the go‑to for 1st level Yardi – providing support, troubleshooting, and guidance to ensure our teams can use the platform effectively and efficiently.

• Respond to support tickets and assist users with Yardi system questions and corrections.
• Identify issues related to user training, processes, or configuration needs.
• Help set up new users, permissions, and vendors in the Yardi system.
• Monitor and resolve Yardi system performance issues.
• Support multiple system integrations and vendor interfaces.
• Recommend training opportunities to enhance user knowledge.
• Collaborate with team members to streamline workflows and improve user experience.

• 1–3 years of experience with Yardi, Rent Café, or Yardi CRM.
• 1–3 years of relevant technical support experience in a remote or multi‑site environment.
• Strong problem‑solving, customer service, and communication skills.
• Ability to manage multiple priorities and deadlines.
• Experience troubleshooting Microsoft Teams, Go To Meeting , or similar platforms.
• Passion for helping others and improving processes.

• Familiarity with SQL Server (SSIS, SSRS, SSAS).
• General ledger or accounting experience.

• $26.00/hr – $31.00/hr hourly / non‑exempt role.
• 401k planning with up to a $4,000 annual match.
• Paid Training programs.
• Tuition Reimbursement program.
• Paid Time Off: 1st Year = 80 Hours, 2‑4 Years = 120 Hours, 5+ Years = 160 Hours.
• 8 Paid Holidays, 2 Paid ½ day Holidays, or Work Anniversary Off.
• 3 week paid sabbatical every 5 years with Monarch or 2 weeks’ pay bonus (Stay Bonus).
• Under $50.00 /Month medical insurance through Blue Cross for employees.
• FREE basic Dental insurance for employees, buy up available.
• FREE basic life insurance for employees, buy up available.
• Vision & additional benefit plans for employees, +Spouse, +Children available.
• 20% off rent at any owned Monarch community; 100% discount after 10 years, subject to terms and resident selection criteria.

Primarily office‑based role in St. Louis, MO.

Must have reliable transportation and be able to travel occasionally as needed.