Enterprise Technology Engineer

Location: California

You’re more valuable than ever – And that’s just how we’ll make you feel.
** Job Summary
** The Enterprise Technology Engineer is responsible for implementing, supporting, and maintaining   the enterprise’s AuthX Tap-N-Go authentication solution across all urgent care sites. This role   ensures seamless integration with Active Directory, Entra , Okta, Epic EMR (Electronic Medical   Record), and other enterprise systems to provide secure, compliant, efficient access for our clinical   team members, minimizing downtime and support escalations. Additionally, this role will provide   support for other enterprise-level technology applications (Managed File Transfer, Active Directory,   Entra , Okta, SailPoint, etc.)

as needed.
** Qualifications

Education Required:

*
* • Bachelor’s degree in IT, Computer Science, or a related field  
• Work experience may be considered in lieu of a degree
** Licenses/Certifications

Required:

*
* • None
** Work Experience

Required:

*
* • 5+ years of experience in IT support or systems engineering, preferably in healthcare   environments.  
• Experience with implementing and supporting badge-based authentication solutions in a   large, geographically dispersed organization (AuthX preferred).  
• Experience with product ownership of a Tap-N-Go solution (operation, maintenance,   enhancements, support. etc.)
** Preferred Qualifications, Education, Licenses, Certifications, Experience, etc.:*
* • Experience with vendor coordination and POC testing.  
• Understanding of HIPAA and healthcare IT compliance standards
** Knowledge, Skills, and Abilities*
* • This role involves interaction and collaboration with other departments and requires   excellent judgment and interpersonal skills.  
• Strong working knowledge of enterprise identity and access management technologies,   including Active Directory, Entra , Okta, SailPoint, and Windows workstation   authentication
• Experience supporting and integrating badge-based / Tap-N-Go authentication solutions,   including Epic EMR and other enterprise applications (Epic experience preferred).  
• Proficiency with Active Directory administration, Group Policy (GPO), Intune, and Windows   workstation configuration.  
• Experience providing Tier 2/3 technical support for enterprise applications, including   authentication, access, and file transfer solutions.  
• Strong troubleshooting and diagnostic skills across hardware, software, and application   integrations.  
• Knowledge of security, compliance, and risk considerations in healthcare or regulated   environments.  
• Ability to create, maintain, and follow technical and operational documentation, including   configurations, procedures, and escalation paths.  
• Experience collaborating with vendors, IT partners, and cross-functional teams to resolve   issues and implement enhancements.  
• Ability to explain technical concepts and solution designs clearly to both technical and nontechnical audiences, including leadership.  
• Strong written and verbal communication skills, with the ability to present confidently to   stakeholders, vendors, and partners.  
• Demonstrated ability to work independently, manage multiple priorities, and informally   lead or influence across functional areas.  
• Excellent analytical, problem-solving, and organizational skills, with attention to detail.
** Essential Duties and Responsibilities  Implementation & Configuration:
** Deploy and configure AuthX Tap-N-Go software on Windows workstations and badge   readers.  
• Ensure Active Directory integration, GPO settings, and network whitelisting per vendor   requirements.  
• Support Proof of Concept (POC), pilot, and full rollout phases of the solution   implementation, ensuring that pilot and full rollout phases are supportable and repeatable.  
• Support implementation of enterprise identity/access technology solutions in all existing   and new locations.  
• Integrate Tap-N-Go software with security monitoring tools and IT Support application.  
• Create and maintain documentation for implementation and configuration of the Tap-N-Go   software and hardware.  
• Integrate new and existing applications into Okta and SailPoint in…