Engineer, SRE​/Site Reliability

World Wide Technology is a global technology solutions provider that builds innovative digital solutions for its clients.

The Internal WWT IT Team is responsible for managing and supporting the company’s technological infrastructure, ensuring the efficient and secure operation of hardware, software, networks, and data systems.

• Git Hub Enterprise Administration — Manage repositories, access controls, branch policies, and org‑level configurations.
• CI/CD Pipeline Development — Support Git Hub Actions and Codefresh pipelines across multiple environments.
• Artifactory Operations — Oversee repository structure, artifact promotion, cleanup policies, access, and pipeline integrations.
• Git Ops with ArgoCD — Build and maintain application definitions, sync policies, and environment‑specific configurations.
• Shared Platform Support — Ensure reliability of Git Hub, Artifactory, ArgoCD, and Codefresh for internal teams.
• Toolchain & System Integration — Validate new pipeline configurations and integrations for compatibility.
• Incident Response — Troubleshoot CI/CD and developer tooling issues using established procedures.
• Technical Documentation — Maintain clear documentation for pipelines, Git Ops patterns, and platform operations.
• Cross‑Team Collaboration — Partner with senior engineers and application teams to deliver platform solutions.
• On‑Call Participation — Join scheduled rotations and maintenance windows.
• Agile Team Engagement — Participate in stand‑ups, planning, and retrospectives.
• AI‑Assisted Engineering — Use approved AI tools to enhance automation, troubleshooting, documentation, and operational efficiency.

• Kubernetes & Open Shift Experience — Hands‑on experience with container platforms;
  Open Shift preferred.
• Database Support — Experience administering MongoDB or PostgreSQL in Kubernetes environments.
• Linux Proficiency — Solid understanding of Linux OS and system administration.
• CI/CD Tooling Knowledge — Familiarity with Git Hub, Jenkins, Codefresh, and Git‑based workflows.
• Infrastructure as Code — Exposure to Helm, Ansible, and Terraform.
• Monitoring & Observability — Experience with Prometheus and Grafana is a plus.
• Troubleshooting Skills — Ability to diagnose distributed systems with guidance.
• Communication Skills — Strong written and verbal collaboration abilities.
• Continuous Learning — Motivation to expand technical skills and adopt new technologies.
• AI‑Native Engineering Comfort — Ability to work effectively with AI‑powered tools under established governance.

A reasonable estimate of the current base pay range for this position is $94,500.00 to $ annually. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs.

• Health and Wellbeing:
  Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
• Financial Benefits:
  
  Competitive pay, Profit Sharing, 401(k) Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
• Paid Time Off: PTO and Sick Leave (starting at 20 days per year) & Holidays (10 per year), Parental Leave, Military Leave, Bereavement
• Additional Perks:
  Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program