Solutions & Platforms Manager – IA, Project

Responsibilities

• The Solutions & Platforms Manager is a hands-on builder responsible for designing, piloting, and scaling technology-powered tools that support Disney Experiences (DX) Communications.
• This role focuses on execution—developing prompts, prototypes, and automations; running pilots; and transitioning approved concepts into reliable, production-ready solutions that meet DX standards for brand integrity, security, and scalability.
• This role partners closely with the Strategy & Use Cases Product Owner to operationalize prioritized new technology initiatives.
• Build and iterate new technology prompts, prototypes, automations, and early-stage tools that support DX Communications & Public Affairs workflows.
• Execute new technology pilots from concept through adoption decision, including testing, validation, and readiness assessments.
• Partner with relevant internal teams to transition approved pilots into scalable, production-ready solutions.
• Develop reusable frameworks for content generation, insights extraction, issue monitoring, and workflow optimization.
• Monitor solution performance, reliability, and adoption; implement continuous improvements.
• Ensure experimental tools align with DX brand standards, accuracy requirements, and responsible-use guidelines.
• Translate defined business requirements into technical solutions and explain tech capabilities to non-technical users.
• Create documentation, playbooks, and enablement materials to support adoption across DX Communications teams.

• Minimum 3-5 years of experience in new technology solutions development, automation, digital platforms, or technology innovation roles
• Hands-on experience building prompts, prototypes, or workflow automations using modern technology tools
• Experience supporting pilots or proofs of concept through evaluation and scale decisions
• Working knowledge of solution lifecycle considerations, including monitoring, reliability, and scalability
• Strong collaboration skills in a matrixed, cross‑functional environment
• Excellent problem-solving and communication skills
• Bachelor’s degree in Information Systems, Communications, Business, Digital Media, Technology Management, or a related field, or equivalent professional experience