Plant IT Manager – Site Support Analyst
Job in
Saginaw, Newton County, Missouri, 64864, USA
Listed on 2026-07-13
Listing for:
Jobtailor
Full Time
position Listed on 2026-07-13
Job specializations:
-
IT/Tech
IT Support, Systems Administrator, Network Administrator, IT Project Manager
Job Description & How to Apply Below
Responsibilities
- Lead a team delivering comprehensive onsite IT support across one or more manufacturing plants, covering applications, server hosting, client hardware, storage systems, networking, communications, and databases.
- Deliver 24/7 onsite IT support to your assigned plants, ensuring continuous operational uptime.
- Support end-users at all levels, providing responsive and effective technical assistance.
- Oversee triage and resolution of all IT incidents, ensuring minimal disruption to operations.
- Coordinate and implement IT changes, ensuring alignment with plant schedules and operational priorities.
- Manage the lifecycle of IT service requests, from initiation to closure, maintaining all service level agreements.
- Manage data center operations and ensure compliance with organizational standards.
- Maintain and support a wide range of IT assets including printers, notebooks, desktops, mobile devices, in-plant radios, scanners, tablets, network infrastructure, and virtual and physical hosting environments.
- Oversee IT device provisioning, maintenance, and refresh cycles to ensure optimal performance and reliability.
- Act as the single point of contact (SPOC) and business liaison to centralized IT functions including applications, servers, storage, networking, end-user computing, and deployment teams.
- Provide IT support for manufacturing launches, ensuring seamless technology integration and readiness.
- Coordinate IT project execution, collaborating with cross-functional teams to meet project goals.
- Oversee client patching activities to maintain security and system integrity.
- Provide IT support for Just-in-Time (JIT) supplier operations, ensuring timely and reliable technology services.
- Bachelor's degree (or higher) in relevant discipline
- 10+ years of IT experience
- Previous leadership or supervisory experience
- Manufacturing experience
- Experience in supporting comprehensive LAN, WAN, and WLAN environments.
- Good Windows PC and peripheral support skills
- Experienced understanding of LAN/WAN concepts
- Experienced understanding of wireless communication
- Experienced IT Security knowledge
- Applies sound skill, experience, and judgment to troubleshoot reported issues
- Experienced with Cisco routers, switches, and wireless access points
- Experienced with Layer 1-4 Switching and Routing troubleshooting skills
- Experienced with wireless systems
- Experienced with IT Security implementations
- Experienced with networking tools
- Experienced with VLANs, NAT/PAT, VPNs, IPSec, and TCP/IP protocols
- Experienced with data, video, and voice services
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