Lead DevOps Engineer - Observability & Monitoring

Location: California

# Lead Dev Ops Engineer
- Observability & MonitoringEPAM Systems, Inc.

Full TimeleadCAPosted 2 days ago##

Role Overview EPAM Systems, Inc. is hiring a Lead Dev Ops Engineer
- Observability & Monitoring. This is a full-time role in CA. Part of EPAM Systems, Inc.'s Devops hiring, posted 2 days ago. Full responsibilities, required qualifications, and the apply link are listed in the description below.## Resume Keywords to Include Make sure these keywords appear in your resume to improve ATS scoring

Azure Jira Dev Ops ORTriage Accessibility Compliance Join Sign  up free to auto-tailor your resume with all these keywords and get a higher ATS score## Job description

Join EPAM as a Lead Dev Ops Engineer, where you will drive observability excellence, strengthen monitoring practices, and ensure system reliability across a complex production environment. Your expertise will directly improve operational maturity and support delivery  EPAM, you'll work on cutting-edge technologies, solve complex challenges, and shape the future of digital innovation. With access to continuous learning, mentorship, and global projects, your expertise will drive meaningful change.

Req.#The recruiting efforts for this position are intended to fill an existing vacancy to backfill a role.### Responsibilities
* Manage end-to-end monitoring, alerting, and observability for production applications using Dynatrace, Splunk, and Grafana, ensuring system reliability and performance
* Develop and maintain documentation outlining best practices for logging and monitoring, while conducting regular audits to ensure compliance with company policies and industry standards
* Triage, prioritize, and resolve medium-complexity incidents and service requests using JIRA, providing warm handoff notes and escalation support for tickets beyond Level 2
* Define service level objectives for each product request type and establish average completion time benchmarks to drive continuous improvement
* Present metrics and escalated ticket trends regularly to leadership, identifying opportunities to shift support processes left and reduce incident recurrence
* Participate in cross-functional initiatives related to observability standards and be available for off-hours monitoring, on-call escalations, and pager duty coverage### Requirements
* 7 or more years of experience working within Dev Ops or SRE teams, with a strong focus on incident and request management in high-availability production environments
* Hands-on advanced expertise in Dynatrace, Splunk, and Grafana, with the ability to configure monitoring setups and administer tooling
* Proven experience with Azure logging and monitoring solutions including Log Analytics, Azure Monitor, and Application Insights
* Solid understanding of observability principles covering monitoring, logging, and distributed tracing across scalable, fault-tolerant systems
* Strong analytical and problem-solving skills with the ability to troubleshoot complex issues under pressure and communicate findings clearly to technical and non-technical stakeholders
* Bachelor's degree in Computer Science or a related field and/or equivalent work experience, with excellent English communication skills and the ability to work both independently and collaborativelyEPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our clients, our employees, and our communities. We embrace a dynamic and inclusive culture.

Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.

Engineer the Future with a Career at EPAMEPAM Canada welcomes and encourages applications from candidates with disabilities. Please contact WFA Human Resource CA  if you have questions in this regard, or if you require an accommodation to complete the application process.  to review EPAM’s Accessibility for…