IT General Technician

IT General Technician

Date Posted: 5/21/2025

• Education Level: High School Diploma
• Certification:
  In lieu of certification, must demonstrate ability to troubleshoot and solve hardware and/or software problems as well as solve basic network related problems
• Experience:
  
  60 hours of industry specific technical training and/or experience in PC Repair, Networking or related field; knowledge of basic construction techniques and use of power tools
• Other Requirements:
  Must successfully pass a background check that is satisfactory to the Board of Education; excellent organizational, oral and written communication, and time management skills; valid state driver’s license

The General Technician provides district-wide technical and resource services in the installation, configuration, operation, repair, maintenance, troubleshooting, and diagnosis of network hardware, computer hardware, peripheral equipment, and software for Windows, Chrome, and Apple devices; as well as cabling and installation for access control, surveillance, and security. This individual will install and troubleshoot wireless LAN infrastructure, and local-and-wide area network cabling. Diagnose network hardware and peripheral equipment.

Provide user support training and assistance. Serve as a technical resource to other department staff.

• Read and understand technical information
• Analyze, troubleshoot and solve hardware and/or software problems in stand-alone and networked environments
• Install system and application software on stand-alone and networked configurations
• Resolve telecommunications and network wiring problems and conflicts
• Assemble, erect, position and label equipment items
• Set up system hardware components and peripherals
• Maintain network print services and workstation access to the network
• Assist network users with problems using network services
• Take responsibility for tools, plant, and test equipment
• Maintain and adhere to operational procedures and complete proper documentation
• Serve as a resource person to District staff in the use of PC/network equipment and related software packages
• Provide hands‑on assistance and troubleshoot all PC/network equipment failures and service issues for all campus users
• Communicate effectively to users and vendors
• Remain flexible, as this position experiences frequent interruptions
• Require concentration and attention to detail
• Multi‑task and meet time‑sensitive deadlines
• Maintain appearance and conduct suitable for working with students, other district staff and the public
• Occasionally deal with distraught or difficult individuals
• Perform other duties as assigned by supervisor

• Requires prolonged standing, sitting, bending, stooping, crawling and other physical exertions
• Required to work on ladders and roofs
• Required to wear protective gear
• Required to work outdoors in inclement weather
• Required to lift and carry supplies, materials and equipment over 70 pounds
• Require safety and awareness of construction, repair and emergency sites
• Require precautions to avoid exposure to potentially dangerous conditions and fumes
• May be required to work on an “on call” basis and during off‑hours for emergencies
• May be required to drive between sites
• May be exposed to high noise levels from machines

Salary for 2025-26 starts at $18/hour plus health insurance.

Includes 12 paid holidays plus sick, personal, and vacation leave.

Type of Position:
Hourly, At‑Will Employee

Reports to:

Project Manager/Technology Coordinator

Evaluated by:
Project Manager/Technology Coordinator

Contract:

260 days (12 months)

the school district’s website for current salary schedules and position details.