Principal Cloud and Production Operations Engineer

Responsibilities

• Design, implement, and maintain cloud and hybrid infrastructure supporting production workloads, enterprise systems, and CI/CD pipelines
• Lead the adoption of infrastructure‑as‑code (IaC) using Terraform, Cloud Formation, or similar tools to enable repeatable, auditable, and secure deployments
• Architect scalable and fault‑tolerant solutions across OCI, AWS, Azure, and on‑prem data centers, ensuring high availability and cost efficiency
• Evaluate emerging cloud services and technologies for applicability to business needs and long‑term scalability goals
• Serve as the technical lead for production operations, ensuring uptime, performance, and reliability of customer‑facing and internal systems
• Develop and maintain observability frameworks leveraging metrics, logs, and traces to ensure proactive detection and rapid response
• Partner with engineering teams to implement SRE‑inspired practices, including service level objectives (SLOs), error budgets, and post‑incident reviews
• Drive root cause analysis, performance tuning, and continuous improvement of production services
• Collaborate with Dev Ops and application engineering teams to build and optimize automated deployment pipelines supporting frequent, low‑risk releases
• Integrate security and compliance checks into CI/CD workflows to ensure production readiness and alignment with internal standards
• Design self‑healing infrastructure and automated rollback mechanisms to reduce operational risk
• Ensure secure and reliable configuration management and environment orchestration using tools such as Ansible, Chef, or Puppet
• Establish and enforce operational best practices for monitoring, patching, and change management across production systems
• Lead production readiness reviews for new releases and large‑scale changes
• Collaborate with the Security and Compliance teams to ensure systems adhere to policy, hardening standards, and regulatory requirements
• Participate in and occasionally lead on‑call rotations for critical production systems, ensuring rapid triage and resolution
• Act as a technical mentor to cloud and infrastructure engineers, fostering a culture of knowledge sharing and engineering excellence
• Lead architectural reviews, design sessions, and capacity planning discussions
• Serve as a trusted advisor to management on cloud modernization, resilience engineering, and cost optimization strategies

• Bachelor’s degree in Computer Science, Information Systems, or related field;
  Master’s preferred
• 10+ years of experience in cloud and infrastructure engineering, including 3+ years in a senior or principal role
• Expertise with OCI (preferred), AWS and/or Azure cloud services, including networking, compute, storage, and identity management
• Proven experience managing production‑scale environments supporting mission‑critical applications and services
• Strong proficiency in:
  • Infrastructure‑as‑code (Terraform, Cloud Formation)
  • CI/CD and Dev Ops tool chains (Jenkins, Git Lab, ArgoCD)
  • Container orchestration (Kubernetes, Docker)
  • Monitoring and observability platforms (Prometheus, Grafana, Datadog, ELK)
  • Scripting and automation (Python, Bash, Power Shell)
• Solid understanding of security, compliance, and networking principles in hybrid environments
• Exceptional analytical, problem‑solving, and incident management skills
• Demonstrated ability to lead complex, cross‑functional initiatives from concept to execution