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Senior Platform Architect
Job in
California, Moniteau County, Missouri, 65018, USA
Listed on 2026-07-20
Listing for:
Jobtailor
Full Time
position Listed on 2026-07-20
Job specializations:
-
IT/Tech
AI Engineer (Applied/Software), IT Consultant, Cloud Computing: Infrastructure & Operations, Data Engineering
Job Description & How to Apply Below
- responsible for all technical, solution, and competitive aspects of the Zendesk AI customer engagement
- must have demonstrated success selling to Enterprise and/or Mid Market executives
- Highly skilled at solving complex business challenges by mapping RFI/RFP requirements to software solutions
- Fluent with AI and LLM technology to deliver production-grade solutions
- 5+ Years of Technical Customer-Facing Leadership
- Proven track record in solutions engineering, technical consulting, and enterprise implementation
- Comfortable writing code, working deeply with APIs, and utilizing JSON query/transformation languages
- Experience managing the entire lifecycle of a solution
- Practical experience developing, selling, and building around Artificial Intelligence, including conversational BOTs
- Deep understanding of SaaS platforms (Salesforce, Zendesk, etc.), data pipelines, and enterprise ticketing systems
- Adept at creating comprehensive customer journey maps and technical architecture blueprints
- Exceptional presentation skills
- solutions engineering
- technical consulting
- enterprise implementation
- APIs
- JSON
- Artificial Intelligence
- conversational BOTs
- data pipelines
- technical architecture
- customer journey mapping
- technical customer-facing leadership
- problem-solving
- presentation skills
Position Requirements
10+ Years
work experience
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