Technology Specialist

Title
:
Technology Specialist

Reports to
:
Computer Information Systems Manager

Terms of Employment
: 12 Months (Year Round)

Location
:
Amity Regional School District No. 5

Hourly Compensation
: $25.00 - $29.00

The Amity Regional School District is seeking an Information Technology Specialist to support school staff and students as they use technology that benefits learning, instruction, and school operations. This individual will collaborate with school and Information Technology staff each day as we continue our use of technology in curriculum delivery and will also support the continued operation of software and hardware tools.

The position is an important resource and advocate for enhancing the use of computers and instructional technology in our schools and classrooms.

• Excellent communication and organizational skills, with a working knowledge of school district procedures, policies, and practices.
• Experience supporting and troubleshooting Windows operating systems in a networked environment.
• Proficiency with Microsoft Office applications.
• Knowledge of anti-spyware, antivirus, and other computer security applications and best practices.
• Demonstrated ability to diagnose and resolve a wide variety of hardware and software issues.
• Knowledge of Smart Technologies and Promethean interactive classroom products.
• Ability to operate, maintain, and troubleshoot a variety of technology equipment and peripherals.
• Ability to deal effectively with students, certified staff, and classified staff.
• Valid Connecticut Driver's License and reliable transportation.

• Manage software installations, updates, and configurations on district computers and devices.
• Add and remove workstations from district domain and perform computer backup and maintenance procedures.
• Create, manage, and remove computer accounts in Active Directory, Microsoft Intune, and Microsoft Entra environments.
• Install, configure, and update a variety of software applications to support instructional and administrative needs.
• Troubleshoot, diagnose, and repair end‑user hardware and software issues in a timely and effective manner.
• Perform Windows operating system upgrades and ensure workstations are maintained on current supported versions.
• Identify hardware failures and coordinate the repair, replacement, or disposal of equipment as necessary.
• Create, deploy, and maintain computer images; restore computers and devices from approved images as needed.
• Install, configure, maintain, and troubleshoot Promethean interactive panels and other classroom display technologies.
• Install, troubleshoot, repair, and replace classroom projectors and associated audiovisual equipment.
• Provide technical support for classroom, office, and district technology equipment and peripherals.
• Maintain accurate records of service requests, repairs, installations, and technology inventory.
• Collaborate with district staff and administrators to ensure reliable operation of technology systems and services.
• Be available outside of regular working hours to record Board of Education meetings and special district events as required.
• Assist District Office personnel with special assignments involving the setup, operation, and support of technology and audiovisual equipment.

• Provide day‑to‑day technical support to staff and students.
• Support instructional technology tools used in classrooms and learning environments.
• Assist with network‑connected devices and technology resources throughout the district.
• Collaborate with teachers, administrators, and Information Technology staff to support educational and operational technology needs.
• Promote and support the effective integration of technology into teaching and learning.
• Maintain a secure and reliable technology environment for district users.
• Support district initiatives that enhance the effective integration of technology into teaching, learning, and school operations.

• Perform other duties as assigned by the Director of Technology or the Computer Information Systems Manager.
• Assist with technology‑related projects, initiatives, and special assignments that…