Senior Content Designer

Responsibilities

• Lead content strategy and UX writing for digital health products, including mobile apps, device interfaces, onboarding flows, notifications, help and support, error states, educational content, and service touchpoints.
• Translate complex medical, technical, and regulatory information into clear, concise, user-centered language.
• Shape end-to-end user journeys by defining content needs, messaging hierarchy, terminology, voice, tone, and communication patterns.
• Partner with design and research to identify user needs, uncover content opportunities, and develop intuitive flows that support comprehension, confidence, and action.
• Create content for early concepts, prototypes, usability testing, product launches, and post-launch optimization.
• Use storytelling to connect user needs, product strategy, and business goals.
• Develop and evolve content frameworks, taxonomies, naming systems, terminology standards, and UX writing patterns across the product ecosystem.
• Partner closely with product, design, research, engineering, marketing, clinical, legal, regulatory, quality, and localization teams throughout the product lifecycle.
• Champion user-centered craft using research, usability testing, analytics, accessibility standards, and product data to inform content decisions.

• 6+ years of experience as a content designer, UX writer, content strategist, or similar role.
• A portfolio demonstrating senior-level, end-to-end, user-centered content design across digital products, showing strategic thinking alongside polished execution.
• Exceptional writing skills with a proven ability to simplify complex, technical, or medical information for diverse audiences.
• Systems thinking: proven ability to build and scale content frameworks, guidelines, and component libraries across multiple products or platforms.
• Experience leading and influencing cross-functional product teams, with strong communication and stakeholder alignment skills.
• Proficiency in Figma, including working directly within design files, component libraries, and collaborative design workflows.