Epic Analyst at APN Software Services Inc California

Overview

Anlyzes, configures, develops, tests, implements, supports, and maintains Epic clinical applications and related solutions to meet complex operational and technical requirements. Partners with clinical and operational stakeholders to translate advanced clinical workflows into effective system solutions, while independently leading optimization efforts and serving as an escalation resource for complex or high-risk issues.

• Analyze, configure, develop, test, implement, support, and maintain Epic clinical applications and related solutions.
• Partner with clinical and operational stakeholders to translate workflows into effective system solutions.
• Independently lead optimization efforts and serve as an escalation resource for complex or high-risk issues.

An indication of role expectations in relation to Epic applications and cross-functional collaboration with clinical and IT teams.

Associate s Degree in nursing, health information management, health informatics, information technology, computer science, business administration, healthcare administration, allied health professions, or a related field. The equivalent of 4 years of progressively responsible related work experience with an emphasis in clinical applications and systems in health care, or a combination of education and experience, may be substituted for a degree.

• Current certification in assigned Epic application(s).
• Preferred license or certification in related clinical field or information systems.

• Advanced working knowledge of configuring, testing, supporting, and optimizing Epic and other third-party applications in a complex operational environment.
• Demonstrates deep understanding of clinical workflows and terminology; independently applies this knowledge to complex analysis, troubleshooting, and solution design.
• Proficient in the use of Microsoft Office tools to support advanced documentation, analysis, and cross-functional communication.

• Ability to independently analyze and resolve complex clinical application issues and assess patient safety, regulatory, and downstream impacts.
• Prioritize competing clinical and operational demands and make informed decisions with minimal oversight.
• Proactively anticipate risks and ensure stakeholders have the information required to support safe and effective clinical decision making.
• Ability to lead meetings, facilitate clinical working sessions, and present complex information clearly to diverse audiences.
• Communicate effectively with clinicians, operational partners, and IT teams to support change management, workflow redesign, and issue resolution.
• Ensure timely, clear communication and documentation; demonstrate a strong record of professional success and accountability.
• Anticipate and address issues, understand interdependencies across clinical workflows, and escalate appropriately.
• Possess broad understanding of clinical operations, regulatory requirements, patient safety considerations, and system integrations.

• Must be Cupid certified (EPIC certifications preferred; multiple EPIC certifications desired).
• Hospital experience is important with at least 5–6 years of experience; 5 years  experience in build; must have strong experience/knowledge. The team will not provide additional training or mentorship. Contractor must be able to hit the ground running with minimal supervision. Fully independent.
• This is not a Project management role. Cariology PACS upgrade experience would be good; they have a PACS team they will be talking to.