Senior Director, Design Operations

Responsibilities

• Build and operationalize team rituals, cadences, and frameworks for Apps & Industries UX team
• Connect product roadmaps to UX priorities and manage design dependencies
• Serve as the strategic nerve center for UX leadership and coordinate reviews
• Partner with operations leaders for alignment and optimization across business units

• At least 12 years of experience working in enterprise software in Design, Design Operations, or Program Management roles
• Outstanding partnership and relationship-building skills in cross-functional environments
• Familiarity with design processes and agile or scrum methodologies
• Superb communication skills across multiple mediums
• A related technical degree required
• Experience establishing credibility with senior executives
• Experience running events and programs for internal teams or external customers
• Experience designing and thinking in systems like mobile apps or content management systems
• Project Management Professional (PMP) certification

Demonstrates extensive experience in Design Operations and Program Management within enterprise software, with a strong focus on building effective team frameworks and optimizing cross-functional collaboration. Proven ability to communicate effectively with senior executives and manage design dependencies in alignment with product roadmaps.