QA Lead, IT​/Tech, IT QA Tester ​/ Automation

Job Description

Abridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients.

Our enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems.

We are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense.

Abridge is looking for a QA Lead to join our growing team! You ll play a key role in driving quality assurance efforts across our products and managing a team of QA testers. You ll ensure our mobile applications, web, and integrated products meet the highest standards of quality, reliability, and user experience. You ll establish and continuously improve QA processes and best practices.

And you ll help drive quality strategy for the future.

• Partner with the VP of Product Engineering and other engineering leaders to define, lead, and execute on the QA strategy for Abridge

• Manage, mentor, and grow a team of QA testers, fostering a culture of quality and continuous improvement

• Lead the QA team in designing and executing comprehensive test plans, test cases, and integration test automation to ensure product quality

• Collaborate with cross-functional teams, including product, engineering, and design, to understand requirements, provide input on testability, and align QA efforts with product goals

• Drive the development and maintenance of integration test automation frameworks and tools to improve efficiency and coverage

• Establish and maintain QA processes, best practices, and quality metrics to measure and report on product quality

• Identify and prioritize quality issues, working closely with engineering teams to ensure timely resolution

• Advocate for quality throughout the product development lifecycle and promote a quality-focused mindset across the organization

• 7+ years of experience in software quality assurance, with at least 3 years in a leadership role managing QA teams

• Strong experience with mobile application testing with Maestro, including both iOS and Android platforms

• Expertise in developing and executing test plans, test cases, and integration test automation

• Ability to act with autonomy & self-direction while working well in a team environment

• Willingness to pitch in wherever needed - as a fast-moving startup we need to do good work, quickly

• Ability to think strategically and drive quality initiatives across the organization

• Proficiency in Java script for test automation

• Experience with test automation frameworks and tools such as Appium, Selenium, or Espresso

• Bonus points if you have experience with any of the following: accessibility testing, localization testing, or testing in regulated industries such as healthcare

Base Salary: $190,000 USD - $235,000+ USD per year + Equity

The salary range provided is based on transparent pay guidelines and is an estimate for candidates residing in the San Francisco and New York City metro areas. The actual base salary will vary depending on the candidate s location, relevant experience, skills, qualifications, and other job-related factors. Additionally, this role may include the opportunity to participate in a company stock option plan as part of the total compensation package.

Must be willing to work from our SF or NYC office 2-3x/week

Strong preference for candidates who are currently in the San Francisco Bay Area or the New York Tri-State area, or are willing to relocate to these areas. This position requires a commitment to a hybrid work model, with the expectation of coming into the office 2-3…