Software Application Support Specialist – Senior
Listed on 2026-08-15
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IT/Tech
IT Support
Software Application Support Specialist - Senior
Placer County
Post Date
August 11, 2026
Closing Date
August 19, 2026
$43.15 - $53.88 per hour
Description
The Human Services Division of the Placer County Department of Health and Human Services is seeking a Senior Software Application Support Specialist to provide technical and functional co-supervision of four Software Application Support Specialists who support key Human Services applications, including CalHEERS, Benefits Cal, MEDS, CalSAWS, and EBT systems.
This position partners with Human Services leadership and the CalSAWS consortium to support system operations, coordinate policy-driven updates, and represent Placer County at consortium meetings. Additional responsibilities include providing user training, developing training materials, troubleshooting system issues, managing support tickets, configuring user access, and delivering ongoing technical support.
The ideal candidate has strong technical and customer support skills, experience supporting Human Services programs, and at least two years of hands-on CalSAWS experience. Familiarity with Medi-Cal, Cal Fresh, CalWORKs, and General Relief programs, along with excellent communication and collaboration skills, is highly desirable.
Filing Deadline:
August 19 th 2026 at 5:00pm
Placer County is an equal opportunity employer.
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