Systems Engineer II

• Support and maintain the organization’s systems infrastructure, including hardware and software
• Review previous documents and prepare up-to-date documents, models, and reports to meet customer requests
• Monitor and maintain systems infrastructure including hardware and software
• Monitor systems performance and recommend changes and upgrades based on utilization
• Perform maintenance and upgrades to systems
• Collaborate with Technical Architects to assist with systems design
• Assist administrators in the implementation of systems infrastructure
• Provide support and assistance to OD users for systems needs
• Support server hardware infrastructure and hardware and software solutions on multiple hardware platforms
• Troubleshoot and diagnose enterprise systems issues
• Maintain knowledge of current and emerging technologies, products, and trends related to architectural solutions
• Administer and support Active Directory environments
• Manage and support Okta Identity Cloud
• Administer Google Cloud Identity and IAM services
• Administer AWS IAM users, roles, policies, federated identities, and access controls
• Enforce IAM security standards and best practices
• Assist in remediation of security findings related to identity platforms

• Bachelor’s degree in Computer Science or related field or equivalent education and experience
• Minimum 5 years of experience with server technologies
• Excellent verbal and written communication skills with target audience
• Reasoning, analytical, and troubleshooting skills
• Collaboration and teamwork skills
• Knowledge and experience working in cloud services, including Microsoft Azure, Google Cloud, and AWS
• Knowledge and experience in storage architecture and virtualization
• Understanding of cross-functional/cross-domain requirements and impact
• Experience using Visio or other tools for documentation

Demonstrates expertise in managing and supporting systems infrastructure, including server technologies and cloud services. Proficient in troubleshooting, documentation, and collaboration with technical teams to enhance system performance and security.

• Server Technologies
• Cloud Services Management
• Active Directory Administration
• IAM Security Standards
• Troubleshooting Skills

• Systems Infrastructure Support
• Cloud Services (Microsoft Azure, Google Cloud, AWS)
• Storage Architecture
• Virtualization
• Documentation (Visio)
• Systems Performance Monitoring
• Hardware and Software Maintenance
• Technical Documentation
• Systems Design Collaboration
• Security Remediation

• Verbal Communication
• Written Communication
• Analytical Skills
• Collaboration
• Teamwork

• Systems Infrastructure
• Enterprise Systems
• IAM Security
• Cloud Identity
• Cross-Functional Requirements

• Active Directory
• Okta Identity Cloud
• Google Cloud Identity
• AWS IAM
• Visio