Lead Business Analyst (Endur) - Senior Manager - Energy & Commodities

Company Description

Publicis Sapient is a digital transformation partner helping established organizations get to their future, digitally enabled state, both in the way they work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting, and customer experience with agile engineering and problem-solving creativity. United by our core values and our purpose of helping people thrive in the brave pursuit of the next, our 20,000+ people in 53 offices around the world combine experience across technology, data sciences, consulting, and customer obsession to accelerate our clients’ businesses through designing the products and services their customers truly value.

At Publicis Sapient, we help our clients with their Digital Business Transformation journey. In the energy & commodities trading space, our clients are increasingly investing in the transformation of their digital estate, architecting for speed and agility in the context of the challenges and opportunities brought by the Energy Transition.

As Lead Business Analyst (Endur) at Publicis Sapient, you will serve as one of our clients’ senior trusted advisors, working directly with the client Product Owner to define, articulate and execute an ETRM product strategy that transforms customer experience and business outcomes.

As a Leas Business Analyst (Endur), you will lead collaboration efforts with clients and our engineering teams in the energy and commodities trading space. By understanding business and end-customer needs, you will drive transformation and continuously deliver value through rapid release cycles and iterative feedback.

Your Impact

• Partner with clients to articulate business goals and value pools from which we can shape product propositions that provide transformative business outcomes or customer experience
• Develop solution hypotheses iteratively based on your and the team's experience and expertise, to guide product development; then validate that learning with user testing
• Translate product strategy into a roadmap containing well-defined and prioritized user stories, and features and enablers that will realize the product vision to assist the client in achieving long-term advantage
• Establish objective goals for the product with success and acceptance criteria using meaningful metrics, KPIs, and quantifiable business outcomes
• Design and enable solutions or digital transformation initiatives that enhance business value delivery and responsiveness for our clients by applying Lean and Agile practices and frameworks
• Articulate technology-based solutions, lead workshops, present to clients in new business opportunity situations and navigate complex client situations where necessary
• Be the first point of contact to identify, manage and resolve requirement questions, dependencies, issues and risks with the onshore and offshore team and business
• Build and maintain a trusting relationship with the client, teams, and vendors; develop influence without authority
• Inspire, lead and mentor a high-performing team of Product Analysts to continually facilitate improvements in developing and enhancing best-in-class digital products and service

Your Skills and Experience

• Demonstrated success managing digital solutions in the ETRM space from ideation to launch, including engineering and operational quality
• Significant knowledge and expertise within the energy & commodities industry
• Significant hands-on project experience implementing Endur ETRM package
• Experience/knowledge of competing ETRM packages (e.g. Rightangle, Orchestrade, Aspect, Beacon)
• Good understanding of end to end processes in physical commodity, trading or banking industry
• Proven ability to prioritize competing demands and obtain buy-in from stakeholders
• Strong presentation and communication skills
• 10+ years’ experience in delivering complex business or technology solutions, from solution design to end-to-end system implementation, in the ETRM space
• Experience in (or a strong desire to learn) techniques and methodologies that maximize flow of value and are deeply rooted in Agile, Lean and continuous…