Manager - Business Infrastructure Services (St. Louis

PLEASE NOTE:
This position requires permanent U.S. work authorization. Candidates requiring current or future visa sponsorship, including those on OPT, CPT or H1/H4, are not eligible for this role. This role is not open for staffing partners or corp‑to‑corp candidates.

World Wide Technology (WWT) strives to make a new world happen. WWT's work benefits clients and partners as much as it does its people and community across the globe.

Founded in 1990, WWT brings together strategy, deep technical expertise and world‑class partnerships to help public and private sector organizations design, build and scale intelligent AI, digital, cybersecurity, cloud and infrastructure solutions. Through its Advanced Technology Center (ATC)—a collaborative ecosystem featuring state‑of‑the‑art hardware and software—WWT enables clients and partners to conceptualize, test and validate innovative technology and then deploy solutions at scale using its global integration and distribution capabilities.

With more than 14,000 team members and over 60 locations globally, WWT's culture—grounded in core values and leadership philosophies—has been recognized by Fortune® and Great Place to Work for its commitment to innovation, trust and creating a great place to work for all. WWT provides products and services to large enterprise, global service provider and public sector clients in up to 130 countries across six continents.

Softchoice, a World Wide Technology company, supports commercial and SMB markets in the U.S. and Canada.

Want to work with highly motivated individuals on high-performance teams? Join WWT today!

World Wide Technology (WWT) is seeking a Manager for the Business Infrastructure Services team. This role will lead a team of Systems and Network Engineers responsible for partnering directly with business groups that have specialized IT needs, primarily the NAIC warehouse operations in Edwardsville, IL, and the Integration Center lab environments. The ideal candidate brings a strong foundation in compute, storage, networking, network security, operating systems, automation, and observability, along with the leadership skills needed to coordinate team priorities, develop talent, anticipate obstacles, and support a fast‑paced business environment.

This role balances people leadership, stakeholder engagement, partner alignment, and technical oversight. The manager will work closely with senior leaders across infrastructure, development, and business organizations; drive meaningful organizational change; and maintain an on‑site presence as needed at the NAIC warehouses and Integration Center in Edwardsville, IL.

As with all things at WWT, this team is expected to continuously improve the services it provides. We are looking for candidates who actively seek opportunities to strengthen themselves, their teams, and the business outcomes they support.

• Collaborate with peer managers to define and drive the team roadmap.
• Understand stakeholder needs and translate them into reliable infrastructure and network services.
• Use feedback to identify improvement opportunities and deliver practical, iterative solutions.
• Recruit, develop, coach, and retain strong systems and network engineering talent.
• Evaluate contract-to-hire engineers and make conversion recommendations based on performance and business need.
• Promote an inclusive team culture where engineers from diverse backgrounds can learn, contribute, and grow.
• Define, communicate, and reinforce the team’s vision, strategy, and priorities through stakeholder engagements and roadmap reviews.
• Prioritize, plan, and execute work across new infrastructure and network build‑outs, hardware lifecycle and refresh, and technical debt remediation.
• Build strong relationships across IT and business stakeholder groups, balancing priorities and resolving friction that may hinder collaboration.
• Provide technical guidance to ensure solutions and decisions align with strategic direction.
• Develop and manage relationships with key external vendors and partners.
• Manage budget planning for software, hardware, and resources needed to support the team.
• Oversee the…