Sales Ops Advisor; Web Services

Why WWT?

World Wide Technology (WWT) strives to make a new world happen. WWT's work benefits clients and partners as much as it does its people and community across the globe. Founded in 1990, WWT brings together strategy, deep technical expertise and world-class partnerships to help public and private sector organizations design, build and scale intelligent AI, digital, cybersecurity, cloud and infrastructure solutions.

Through its Advanced Technology Center (ATC)- a collaborative ecosystem featuring state-of-the-art hardware and software-WWT enables clients and partners to conceptualize, test and validate innovative technology and then deploy solutions at scale using its global integration and distribution on capabilities.

World Wide Technology (WWT) strives to make a new world happen. WWT's work benefits clients and partners as much as it does its people and community across the globe. Founded in 1990, WWT brings together strategy, deep technical expertise and world-class partnerships to help public and private sector organizations design, build and scale intelligent AI, digital, cybersecurity, cloud and infrastructure solutions.

Through its Advanced Technology Center (ATC)- a collaborative ecosystem featuring state-of-the-art hardware and software-WWT enables clients and partners to conceptualize, test and validate innovative technology and then deploy solutions at scale using its global integration and distribution on capabilities. With more than 14,000 team members and over 60 locations globally, WWT's culture-grounded in core values and leadership philosophies—has been recognized by Fortune® and Great Place to Work for its commitment to innovation, trust and creating a great place to work for all.

WWT provides products and services to large enterprise, global service provider and public sector clients in up to 130 countries across six continents. Softchoice, a World Wide Technology company, supports commercial and SMB markets in the U.S. and Canada.

As a Sales Ops Advisor within WWT, you will have the ability to work within a high-performing team including Client Managers, Sales Engineers and Service Sales Reps to truly own the full scope of business and understand WWT's customer and business needs. The ability to realize and master the full quote to cash process will provide great value to WWT and the many verticals in which Sales Ops operates.

The clearly defined career path within Sales Ops, as well as their excellent organizational leadership, makes this role a great opportunity to excel in a customer-facing aspect within the ever-growing IT field, both domestically and internationally.

• Initiate and provide day-to-day support of all quoting and order management activities within assigned accounts
• Strong working knowledge of key internal systems and processes, in-depth knowledge of our go-to-market strategy as well as partner facing applications and promotions that allow us to competitively source products and services
• Accurately respond to customer requirements within the stated time frames (requests for quotes, order processing, product information, order tracking details)
• Proactively build and maintain a strong working knowledge of assigned accounts
• Proactively build and maintain a strong working knowledge of strategic OEM products and services
• In-depth knowledge and use of WWT tools, processes and partner-facing applications to build and validate technical configurations
• Working knowledge of Direct and Indirect sources of supply and associated quote and order processes
• Proactively leverage product promotions and rebate incentives
• Working knowledge of the partner registration process
• Ability to recognize an opportunity to upsell or attach services
• Proactively provide detailed quote and order management reports to key stakeholders
• Assist, mentor, and onboard new sales ops employees

• Ability to build and maintain strong relationships both inside and outside the organization
• Excellent communication skills
• Strong organizational skills
• Capability to multi-task and respond to change
• Perform duties with accuracy and with a…