Senior Cloud Engineer

• Support enterprise cloud infrastructure services with a primary focus on Microsoft Azure
• Support Azure Virtual Desktop technology, leveraging Nerdio and Fx Logic
• Provision and manage cloud resources using approved standards for subscriptions, management groups, resource groups, tagging, naming conventions, and environment classification
• Support Infrastructure as Code and automation toolkits
• Maintain cloud security controls, including least-privilege access, privileged identity management, RBAC, encryption, logging, monitoring, and policy enforcement
• Configure actionable monitoring, alerting, dashboards, telemetry, escalation paths, and operational reporting
• Support cloud lifecycle management, including operating system upgrades, patching, backups, disaster recovery, capacity planning, and cost optimization
• Collaborate with application, infrastructure, security, architecture, and business stakeholders to deliver cloud solutions
• Provide tier-three escalation support for cloud infrastructure incidents, performance issues, connectivity problems, and reliability concerns
• Create and maintain operational documentation, SOPs, deployment guides, diagrams, runbooks, and knowledge-transfer materials

• Three or more years of experience supporting cloud infrastructure services in an enterprise environment
• Hands-on experience with Microsoft Azure administration, including compute, storage, identity integration, monitoring, backup, and governance capabilities
• Strong understanding of cloud computing principles, including Virtual Desktop and IaaS
• Strong understanding of PaaS, serverless services, virtualization, networking, security, scalability, resiliency, and cost management
• Familiarity with Azure Policy, management groups, subscriptions, resource tagging, RBAC, privileged access, and cloud governance practices
• Experience supporting cloud monitoring and observability tools such as Azure Monitor, Log Analytics, or similar platforms
• Ability to troubleshoot complex infrastructure issues across cloud, identity, operating system, and application layers
• Strong documentation, communication, collaboration, and problem-solving skills
• Proactive, ownership-oriented, and comfortable operating in a fast-paced enterprise technology environment
• Strong commitment to secure, reliable, scalable, and well-documented infrastructure services
• Continuous improvement mindset focused on automation, standardization, repeatable processes, and operational maturity
• Ability to balance project delivery, operational support, stakeholder communication, and production reliability priorities
• Relevant Microsoft certifications, including Azure Administrator, Azure Solutions Architect, Azure Security Engineer, or Azure Dev Ops Engineer, are preferred
• Comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership

Demonstrates expertise in Microsoft Azure administration, including cloud infrastructure management, security controls, and automation practices. Proficient in troubleshooting complex infrastructure issues and collaborating with cross-functional teams to deliver scalable and reliable cloud solutions.

• Microsoft Azure Administration
• Cloud Infrastructure Management
• Infrastructure as Code
• Cloud Security Controls
• Cloud Monitoring Tools

• Azure Virtual Desktop
• Cloud Resource Provisioning
• IaaS and PaaS Understanding
• RBAC and Privileged Access Management
• Operational Documentation

• Problem-Solving
• Collaboration
• Communication
• Proactive Ownership
• Continuous Improvement Mindset

• Azure Administrator
• Azure Solutions Architect
• Azure Security Engineer
• Azure Dev Ops Engineer

• Cloud Lifecycle Management
• Operational Reporting
• Cost Optimization
• Disaster Recovery
• Cloud Governance Practices

• Nerdio
• Fx Logic
• Azure Monitor
• Log Analytics