Manager, Business Intelligence

Curious about transforming business decisions through strategic insights and advanced analytics? At Spectrum, you’ll lead a dedicated team to deliver high-impact business intelligence solutions, collaborating with key leaders to ensure information assets drive organizational success. Join us to shape data-driven strategies and enhance business outcomes across the company.

• Guide and educate internal teams on interpreting and applying business intelligence products to support customer experience improvement
• Communicate data integrity issues, nuances and insights to stakeholders at all levels in a clear manner
• Maintain key metric definitions and oversee BI single source of truth reporting, ensuring accuracy and consistency
• Provide conceptual and technical expertise while establishing best practices in data management and business intelligence delivery
• Integrate technical projects across functions, ensuring successful teamwork assignments and resource needs are met
• Oversee BI product design, development and technical strategy aligned with business needs
• Monitor and manage business requests to the Business Intelligence Group, driving quality reviews and issue resolution

• Office environment (four days in office/one day remote)

• Bachelor’s degree or foreign equivalent in Information Technology, Computer Science, Engineering or related field or related work experience

• 7+ hands-on experience developing custom BI solutions using Django, Rest API, data strategies, and data best practices
• 5+ years of experience providing data integration solutions in large-scale enterprise environments
• 3+ years of experience as a BI developer/analyst/architect, or other related roles with BI development practices
• 3+ years of supervisory experience managing teams of employees and contractors

• Ability to read, write, speak and understand English
• Advanced knowledge in full life-cycle solution delivery (i.e. data engineering, product development)
• Advanced demonstrated written and verbal communication skills; proficiency in delivering oral and written presentations to large and small groups
• Demonstrated deep working knowledge of business intelligence platforms, database, and analytical tools
• Proven leadership and ability to coach and develop a team
• Possess the intellectual curiosity to work through ambiguity
• Ability to prioritize and organize effectively and manage multiple projects/assignments
• Proven ability to perform effectively in a fast-paced environment
• Proficiency in Microsoft Excel & Access
• Advanced SQL skills
• Experience working with one or many BI platforms

• Master’s Degree or MBA

• Experience with Cable TV, Internet, and/or Phone products and services or related industry experience

Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.

A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.