Operational Resiliency Manager

Realty Income aims to be a globally recognized leader in the S&P 100, committed to creating long-term value for all stakeholders. These stakeholders include our dedicated team members, who embody our purpose: building enduring relationships and brighter financial futures. This guiding principle serves as a beacon for our team, influencing every action we take. Our employees consistently invest their time, commitment, and dedication into the company, and in turn, they receive investment returns in the form of purpose, belonging, and opportunities for advancement.

We are committed to best-in-class corporate responsibility practices through environmental initiatives, governance programs, and community outreach projects. From the boardroom to the breakroom, our team members make a difference every day. Realty Income is looking for an experienced Operational Resiliency Manager.

• Design and implement the enterprise Organizational Resiliency strategy, including vision, roadmap, maturity model, and success metrics.
• Establish the foundational program structure (policies, standards, governance, roles, RACI, and operating cadence) where limited or no formal program exists today.
• Define and track program maturity milestones, transitioning from ad‑hoc practices to standardized, tested, and optimized capabilities.
• Align resiliency strategy with business growth, technology modernization, cloud adoption, and evolving threat landscapes.

• Build and maintain the enterprise Resilience Governance Framework.
• Provide executive and board level reporting on resiliency posture, gaps, risks, and maturity progress.
• Partner with Compliance, Internal Audit, and Information Security to ensure resiliency capabilities meet regulatory, audit and enterprise risk expectations.

• Coordinate and facilitate Business Impact Analyses (BIA) to identify critical processes, dependences, recovery priorities, and tolerance thresholds.
• Establish plan maintenance, validation, and testing standards to ensure ongoing accuracy and usability.
• Act as a primary resource for business owners to provide guidance on continuity planning.

• Build and operationalize the IT Disaster Recovery program, aligned to enterprise resiliency objectives and information technology strategy.
• Plan, execute, and mature technical DR testing, from tabletop exercises to functional and failover testing, with evidence‑based outcomes.
• Partner with infrastructure, application, and engineering teams to integrate DR into system design.
• Ensure DR plans align with critical system classifications, RTO/RPO targets, and infrastructure resiliency strategies.

• Establish and maintain the enterprise Crisis Management framework, including roles, escalation protocols, decision authority, and communications workflows.
• Serve as a central coordination point during enterprise disruptions, ensuring structured response, executive visibility, and timely decision‑making.
• Develop and maintain crisis communication artifacts (playbooks, templates, briefing).

• Partner with Information Security leadership to integrate BC/DR and business recovery considerations into Cyber Incident Response (CIR) processes.
• Support the maturation of cyber response readiness through playbook alignment, joint exercises, and post‑incident improvement actions.
• Ensure cyber scenarios are incorporated into enterprise‑level crisis and resilience testing.

• Integrate Emergency Response activities (owned by Facilities / People Success) into the broader enterprise resiliency…