Partner Manager, Consumer Fintech Partnerships

• Own, manage, and grow strategic fintech partnerships powering Gusto's consumer financial products
• Serve as primary relationship owner and strategic lead for key partners
• Set and execute partnership strategy aligned with Gusto's objectives
• Identify growth opportunities and lead regular partner reviews
• Coordinate Product, Engineering, Finance, Legal & Compliance, Operations, and Corporate Development to execute partnership strategy
• Analyze partner performance, customer and Member insights, and market trends to inform roadmaps and partnership strategy
• Use AI and data tools to analyze performance, synthesize insights, automate workflows, prepare for negotiations, and accelerate decision-making
• Identify and address gaps in product capabilities, coverage, economics, and scalability
• Support contract renewals and renegotiations
• Serve as escalation point for strategic partner issues

• 6+ years of total professional experience
• 3+ years of experience in fintech partnerships, platform partnerships, or strategic account management
• Experience managing complex consumer financial-services or fintech partnerships, including banking, payments/cards, insurance, investing, tax, or financial wellness
• Proven ability to drive partnership growth through direct ownership and cross-functional leadership/influence
• Experience influencing Product, Engineering, Finance, Legal, and Operations
• Sound judgment, executive presence, and strong communication skills
• Experience building for employee/consumer end users and SMB buyers while balancing both needs
• Bonus: experience with BaaS providers, card networks, or embedded finance platforms
• Ability to actively engage with AI tools relevant to the role and grow AI fluency
• Ability to work from an approved location with a secure, reliable, and consistent internet connection

Demonstrates expertise in managing strategic fintech partnerships, driving growth through cross-functional leadership, and leveraging AI tools for performance analysis and decision‑making. Proven ability to balance the needs of consumer end users and SMB buyers while executing partnership strategies aligned with organizational objectives.

• Fintech Partnerships Management
• Cross-Functional Leadership
• AI Tools Engagement
• Strategic Account Management
• Consumer Financial Services Experience

• Partnership Strategy Execution
• Performance Analysis
• Market Trend Analysis
• Contract Negotiation
• Product Capability Assessment

• Strong Communication Skills
• Sound Judgment
• Executive Presence

• Fintech
• Banking
• Payments
• Insurance
• Investing
• Tax
• Financial Wellness
• BaaS
• Embedded Finance

• Data Tools
• AI Tools