Senior Incident Response & Resiliency Engineer

Business Area: IT Seniority Level: Mid-Senior level

Job Description:

At Cloudera, we empower people to transform complex data into clear and actionable insights. With as much data under management as the hyperscalers, we're the preferred data partner for the top companies in almost every industry. Powered by the relentless innovation of the open source community, Cloudera advances digital transformation for the world’s largest enterprises. We are seeking an experienced, strategic, and proactive Senior Incident Response & Resiliency Engineer to join our Info Sec team.

In this role, you will lead and mature the operational readiness of Cloudera’s Incident Response (IR), Business Continuity Planning (BCP), Disaster Recovery (DR), and Backup/Recovery programs. Reporting to the Director of Info Sec Ops , you will take ownership of maintaining emergency playbooks, leading tabletop exercises, facilitating crisis communications, and driving enterprise-wide resilience across systems and business operations. The successful candidate is a structured, results-driven professional who excels at both strategic planning and operational execution.

You bridge the gap between technical teams, infrastructure operations, and executive leadership, ensuring that our response plans are continuously validated, regulatory readiness remains sharp, and technical recovery capabilities align with organizational RTO/RPO targets.

• Proactively map and maintain clear application and service ownership chains across matrixed teams to establish zero-day readiness and eliminate attribution gaps before threats emerge.
• Serve as the primary operational connector during critical advisories and zero-day events, rapidly resolving ownership gaps, tracking down unassigned assets, and executing swift escalation workflows between IR, Sec Ops, and engineering leads.
• Maintain, test, and optimize dynamic call trees, out-of-band crisis communication channels, and external outreach protocols (including Legal, PR, regulatory agencies, and retained forensics firms) to ensure operational readiness during major outages.
• Support Response Engineers during high-severity (Sev-1/Sev-0) security incidents or disaster activations by facilitating crisis workflows, cross-functional stakeholder updates, and operational timelines.
• Support Response Engineers during high-severity (Sev-1/Sev-0) security incidents or disaster activations by facilitating crisis workflows, cross-functional stakeholder updates, and operational timelines.
• Lead the continuous review, expansion, and alignment of Cloudera’s Incident Response plans, BCP/DR frameworks, and technical playbooks against evolving threat vectors, regulatory requirements, and cloud infrastructure architectures.
• Oversee enterprise Business Impact Analyses (BIAs) to establish baseline Recovery Time Objectives (RTOs) and Recovery Point Objectives (RPOs) across critical applications, mapping vendor dependencies and ensuring SLA alignment.
• Partner with IT Infrastructure, Cloud, and Engineering teams to audit, validate, and document backup retention policies, immutable snapshot architectures, and air-gapped controls necessary to guarantee operational survival during ransomware scenarios.
• Organize and lead hands-on technical DR restoration tests and failover simulations to validate data integrity, recovery workflows, and cross-functional business continuity during catastrophic infrastructure failures.
• Proactively audit SIEM ingestion coverage, security tooling, and backup monitoring platforms to identify operational blind spots across cloud and on-premises environments.
• Partner directly with application owners, IT infrastructure, and business unit leaders to…