Producer Relations Administrator

• Administers compliance with Agency & Producer insurance license(s) in all states where Agency/Producer submit business to DUAL NA
• Maintains Agency and Individual Producers licenses for E&O, P&C, Surplus Lines, Personal Lines where applicable
• Reviews the information presented on new agency/producer applications for compliance with DUAL NA and state requirements
• Coordinates all appointments/terminations/renewals of Agency and Individual Producer licenses for all states pertinent
• Collaborates closely with Agency and Producers to resolve any licensing issues
• Maintains active knowledge within all 50 states of requirements and compliance for Insurance P&C, Personal Lines, Surplus Lines, and Appointments
• Provides excellent client service to Agencies and Producers as it relates to licensing/compliance while showing “ease of doing business” with DUAL NA
• Maintains licensure database(s)
• Collaborates with various internal divisions to include Corporate Compliance, Legal, IT and Division leaders
• Creates and maintains high-level licensing compliance reporting on each agency/individual
• Works monthly on advising and requesting Agency and Producers on upcoming licensure expiration dates
• All other tasks as assigned

• Bachelor’s degree preferred
• 0-3 years of experience in related field
• Knowledge of insurance industry and/or related compliance
• MGA/Insurance systems a plus (AIM, IMS, Insurance Now)
• Excellent written, verbal and client-facing communication skills
• Ability to understand and process mergers/acquisitions accurately while working closely with Agency
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
• Experience in Salesforce preferred
• Ability to follow policies and procedures
• Self-motivated with strong attention to detail
• Must be able to remain in a stationary position 50% of the time, with occasional movement in the office to access cabinets and equipment.

Demonstrates expertise in insurance compliance and licensing across multiple states, with strong capabilities in client service and collaboration with internal divisions. Proficient in managing licensing databases and reporting while ensuring adherence to policies and procedures.

• Insurance Compliance Knowledge
• Licensing Administration
• Client Service Excellence
• Microsoft Office Proficiency
• Salesforce Experience

• Licensing Administration
• Insurance Compliance Knowledge
• Database Management
• Reporting
• Attention to Detail

• Excellent Communication Skills
• Self-Motivated
• Collaboration

• E&O Insurance
• P&C Insurance
• Surplus Lines
• Personal Lines
• Agency Licensing

• Microsoft Office Suite
• Salesforce
• AIM
• IMS
• Insurance Now