Claims Representative, Auto – Property Damage

• To analyze and process low to mid-level auto and transportation claims.
• Processes auto property damage and lower level injury claims; assesses damage, makes payments, and ensures claim files are properly documented and correctly coded based on the policy.
• Develops and maintains action plans to ensure state required contract deadlines are met and to move the file towards prompt and appropriate resolution.
• Identifies and pursues subrogation opportunities; secures and disposes of salvage.
• Communicates claim action/processing with insured, client, and agent or broker when appropriate.
• Maintains professional client relations.
• Performs coverage, liability, and damage analysis on all claims assignments.
• Performs other duties as assigned.
• Supports the organization's quality program(s).

• Bachelor's degree from an accredited college or university preferred.
• Secure and maintain the State adjusting licenses as required for the position.
• Familiarity with personal and commercial lines policies and endorsements.
• Ability to review and assess Property Damage estimates, total loss evaluations, and related expenses to effectively negotiate first and third party claims.
• Knowledge of total loss processing, State salvage forms and title requirements, preferred.
• Excellent oral and written communication, including presentation skills
• PC literate, including Microsoft Office products
• Analytical and interpretive skills
• Strong organizational skills
• Good interpersonal skills
• Ability to work in a team environment.

Demonstrates expertise in analyzing and processing auto and transportation claims, including property damage and injury claims, while ensuring compliance with state regulations and maintaining professional client relations.

• Auto Claims Processing
• Property Damage Assessment
• State Adjusting Licenses
• Negotiation Skills
• Analytical Skills

• Claims Analysis
• Total Loss Processing
• Coverage Analysis
• Liability Analysis
• Documentation Coding

• Excellent Communication
• Organizational Skills
• Interpersonal Skills
• Team Collaboration

• State Adjusting Licenses

• Auto Insurance
• Transportation Claims
• Subrogation
• Salvage Disposal
• Personal Lines Policies
• Commercial Lines Policies

• Microsoft Office