Bodily Injury & Litigation Supervisor

• Provide oversight and direction on bodily injury and litigated claims
• Review files for coverage, liability, reserves, and timely handling
• Approve settlement authority within assigned limits and recommend negotiation strategies
• Conduct file reviews and provide coaching, guidance, and feedback to adjusters
• Lead team meetings and regular one-on-one development discussions
• Monitor claim handling quality, service standards, and regulatory compliance
• Assist with training, onboarding, and development of claims staff
• Review vendor and legal invoices and authorize payments within designated authority
• Support workload management, file assignments, and performance monitoring
• Partner with leadership to identify process improvements and develop top claims talent
• Interact regularly with employees, management, legal partners, vendors, and external stakeholders
• Manage multiple priorities and respond to time-sensitive claim matters

• 8+ years of Property & Casualty claims experience
• Significant experience handling Bodily Injury and litigated claims
• Strong understanding of insurance coverage, liability investigation, reserving, and negotiation
• Ability to effectively coach, mentor, and develop team members
• Strong organizational, analytical, and decision-making skills
• Comfortable working in a high-volume environment while balancing multiple priorities
• Proficiency with Microsoft Office and claims management systems
• Previous leadership or supervisory experience is preferred
• Ability to remain seated and work at a computer for extended periods of time
• Frequent use of a computer, keyboard, mouse, and telephone
• Ability to review electronic documents and claims files for prolonged periods
• Ability to communicate clearly and professionally, both verbally and in writing
• Must be able to perform the essential functions of the position with or without reasonable accommodation

Demonstrates extensive expertise in managing Bodily Injury and litigated claims, with a strong focus on insurance coverage, liability investigation, and negotiation strategies. Proven ability to lead and develop claims teams while ensuring compliance with service standards and regulatory requirements.

• Bodily Injury Claims Management
• Insurance Coverage Expertise
• Claims Negotiation Strategies
• Team Leadership and Development
• Claims Management Systems Proficiency

• Property & Casualty Claims Experience
• Liability Investigation
• Reserving
• Claims File Review
• Settlement Authority Approval
• Analytical Skills
• Decision-Making Skills

• Coaching and Mentoring
• Organizational Skills
• Communication Skills

• Regulatory Compliance
• Claims Handling Quality
• Process Improvement
• Vendor Management
• High-Volume Environment

• Microsoft Office
• Claims Management Systems