Breakdown Specialist; Cox Automotive Fleet Clients Solutions Delivery

Employer Industry: Automotive Services

• Hourly base pay rate is up to $27.31
• Opportunity for additional compensation through commission and incentive programs
• Flexible work schedules and exceptional work-life balance
• Comprehensive healthcare options and generous 401(k) retirement plans with company match
• Professional development and continuing education opportunities available
• Inclusive parental leave policies and unique perks like pet insurance and employee discounts

• Assess and assign all open events related to fleet operations
• Verify proper authorization has been obtained to dispatch service events
• Assign the nearest service provider to carry out necessary repairs
• Communicate estimated time of arrival to customers and follow their instructions
• Inform supervisors of any delays or issues with service provider repairs

• High School Diploma/GED and 3 years of experience in a related field, such as dispatching for breakdowns or vehicle maintenance
• Strong knowledge of medium to heavy duty vehicle dispatching
• Ability to multitask effectively in a fast-paced environment
• Alternate qualifications may include a degree/certification beyond a high school diploma/GED or 5 years of relevant experience
• Availability for flexible work schedules within a 24/7/365 operational environment

• Degree in a related discipline or substantial industry experience