Analyst, Transportation

We are UMG, the Universal Music Group. We are the world's leading music company. In everything we do, we are committed to artistry, innovation and entrepreneurship. We own and operate a broad array of businesses engaged in recorded music, music publishing, merchandising, and audiovisual content in more than 60 countries. We identify and develop recording artists and songwriters, and we produce, distribute and promote the most critically acclaimed and commercially successful music to delight and entertain fans around the world.

Universal Music Manufacturing & Logistics is seeking an experienced transportation billing analyst to support the US physical supply chain with inbound and outbound transportation. This role is responsible for monitoring and ensuring timely payment of freight invoices to carriers. Additional responsibilities include GL coding for rebilling to UMG departments and Label groups, carrier invoice dispute review/resolution, freight claims processing, and freight spend monitoring.

• Review freight invoices that are rejected for payment by freight audit provider, research and resolve discrepancies between provider and carrier
• Ensure all freight invoices are accurately coded for internal rebilling to appropriate UMG department or Label group
• Review and submit shipment paperwork to support the processing of carrier invoices
• Assist in periodic audit of carrier payments by freight audit provider
• Generate and publish shipment reports, freight spend metrics, and cost reports
• Maintain open communication with UMG Supply Chain Team, UMG Label Groups, and carriers
• Track shipments, identify and submit freight claims, follow-up with carriers for resolution and payment processing
• Support the transportation team with bid requests, carrier selection, scheduling, and tracking outbound/inbound loads to ensure on-time delivery
• Create shipment paperwork, customs documents, and schedule appointments
• Manual entry and record updates to the Transportation Order Management System and SAP
• Identify process improvement opportunities to reduce total delivered cost

3 years' experience and proven, positive track record as a Transportation Analyst, Logistics Analyst or Transportation Coordinator or in a comparable role

A minimum of 1-2 years of experience in a customer or vendor facing role

Understanding of modes of transportation, cost, and carrier tariffs

Able to understand, interpret, and analyze carrier tariffs

Proficient in transportation management systems (TMS) or an order management system

Understanding and familiarity with supply chain concepts and transportation documents (BOL, DR, CI)

Strong computer skills including extensive experience with Microsoft Office Suite

Ability to effectively relate to and communicate with people at all levels of the organization as well as vendors and customers

High Level of attention to detail

Knows how or where to obtain information; is resourceful.

Ability to analyze data and trends, make educated conclusions based upon data

Embraces teamwork; shares ideas / methods to improve performance

Proven verbal and written communication skills

Prioritizes work activities; plans and stays organized

Manages timelines; deals effectively with the challenges of a fast pace, high pressure environment and deadlines

Takes independent action and works autonomously

Takes initiative and seeks increased responsibilities

Experience in consumer products, retail operations, or e-commerce is preferred

Join an entrepreneurial, global organization where authenticity, boldness, creativity, connection, drive, and insight aren't just values—they're how we work every day. Here are some of the ways we support you along the way (and just a few of the benefits we offer):

• Comprehensive medical, dental, and vision coverage
• Including 100% coverage for out-patient in-network mental health services
• Fertility coverage for eligible medical plan participants
• Wellbeing reimbursements for fitness classes, spa treatments, meal services, travel, and so much more (up to $720/year)
• Student Loan Repayment Assistance and Tuition Reimbursement
• 401(k) with 100% immediate vesting on the first 5% of your contributions, plus an additional UMG contribution
• A variety of ways to prioritize much-needed time away from work including:
• Flexible Paid Time Off (PTO) for exempt employees
• 3-weeks PTO for non-exempt employees
• 2-weeks paid Winter Break
• 10 Company Holidays (including Juneteenth and Wellbeing Day)
• Summer Fridays (between…