International Shipping Supervisor

Job Details

Job Location:

Hazelwood, MO 63042

Salary Range: $75,000.00 - $95,000.00 Salary

Join Us as an International Shipping Supervisor at Potter Global Technologies

At Potter Global Technologies, we’ve been protecting lives around the world for over 125 years—and we’re just getting started. We’re a global leader in life safety solutions, committed to saving lives through innovative technology and trusted partnerships.

Our vision is for our customers to know us globally as their innovative, easy-to-do-business-with, best-in-class life-safety product partner. And our mission? With a passion for creating safer environments worldwide, our mission is to provide our customers with a team of real people that connect them with reliable expertise in life safety applications.

If you're inspired by purpose, energized by collaboration, and thrive in an environment of feedback, ownership, and experimentation—you’ll feel at home here.

As an International Shipping Supervisor, you will lead all international shipping operations for our St. Louis Manufacturing Facility, ensuring fast, accurate, and fully compliant delivery of products to customers around the world. This role oversees export documentation, customs compliance, freight coordination, and global logistics while partnering closely with internal teams and third‑party providers to maintain smooth, reliable international distribution. The position drives operational excellence, safeguards adherence to U.S. export regulations and international trade requirements, and fosters a culture of continuous improvement across all global shipping activities.

• Lead and oversee all international shipping operations, ensuring shipments are processed accurately, on time, and in full compliance with domestic and international regulations.
• Supervise, coach, and develop shipping team members, providing training on international shipping procedures, documentation, and compliance requirements.
• Coordinate international shipments with freight forwarders, customs brokers, carriers, and internal stakeholders to ensure efficient transportation and delivery.
• Prepare, review, and maintain export documentation including commercial invoices, packing lists, certificates of origin, export declarations, and other required shipping documents.
• Ensure compliance with U.S. export regulations, customs requirements, sanctions, and company trade compliance policies.
• Investigate and resolve shipping discrepancies, customs delays, transportation issues, and customer delivery concerns.
• Collaborate with Customer Service, Planning, Production, Quality, and Warehouse teams to meet customer requirements and shipping schedules.
• Monitor international freight costs and transportation performance while identifying opportunities for cost savings and process improvements.
• Maintain accurate shipping records, inventory transactions, and reporting within the ERP system.
• Develop daily staffing, equipment, and workload plans to meet international shipping schedules and customer commitments.
• Participate in hiring, scheduling, performance management, and employee development activities.
• Lead continuous improvement initiatives utilizing LEAN principles to enhance shipping accuracy, efficiency, and customer satisfaction.
• Conduct regular safety observations and 5S audits while promoting a safe, organized, and compliant work environment.
• Develop and maintain standard operating procedures for international shipping processes, ensuring all documentation remains current.
• Track and report key performance indicators including on‑time shipments, freight costs, shipping accuracy, customs compliance, and carrier performance.
• Support internal and external audits related to shipping, customs compliance, and trade regulations.
• Take on additional responsibilities as needed to support team goals and project milestones.

• 3 + years of leadership experience in international shipping, logistics, supply chain, or transportation operations within a manufacturing environment.
• Bachelor’s degree in Supply Chain Management, Logistics, Business, or a…