Director, Global Service Parts Planning – Logistics

• Lead global spare parts demand planning, inventory policy, and lifecycle strategy across field stock, depots, and partner locations
• Define and optimize the global logistics and distribution network, including stocking strategy, transportation, and partner performance
• Set global stocking strategies by location and criticality to balance service levels and working capital
• Support service-part lifecycle governance for new product introductions, engineering changes, and end-of-life transitions
• Lead third-party logistics and repair partner governance, including performance expectations, service levels, and cost accountability
• Drive network and process standardization across regions while accommodating local market requirements
• Translate service demand signals into planning, repair, and distribution decisions through forecasting, capacity planning, and KPI-based operating reviews
• Oversee global depot repair operations, including capacity, turnaround, repair strategy, quality standards, and cost performance
• Partner with regional service teams, supply chain, manufacturing, finance, procurement, and external vendors to establish a standardized global operating model
• Build operating cadence, KPI reviews, and continuous improvement disciplines
• Shape the future-state service logistics operating model and evaluate adjacent service-related flows
• Build and lead a high-performing team of managers and individual contributors
• Improve part availability, first-time fix, customer downtime, inventory turns, excess and obsolete stock, logistics cost, lead times, and depot turnaround performance

• 10+ years of experience in service parts planning, aftermarket logistics, depot repair, field service operations, or adjacent service operations roles
• Proven leadership in global service parts planning, logistics, inventory optimization, distribution strategy, and partner governance
• Experience leading cross-functional teams and external partners in a complex, matrixed global environment
• Strong business and financial acumen
• Track record of transformation, standardization, and continuous improvement
• Global service operations mindset
• Ability to drive one operating model across regions while partnering across functions
• Data-driven, outcomes-focused leadership
• Ability to balance strategy with operational execution
• Strong influencing and communication abilities
• Ability to build trust across functions and executive stakeholders
• Comfortable leading through complexity, ambiguity, and transformation
• Flexibility to work global business hours with occasional after-hours support for escalations or major events
• Ability to travel internationally up to 20% for site visits, customer meetings, or leadership forums

Demonstrates expertise in global spare parts demand planning, logistics optimization, and inventory management, with a strong focus on continuous improvement and cross-functional collaboration. Proven ability to lead teams and drive strategic initiatives in complex, matrixed environments.

• Global Service Parts Planning
• Logistics Optimization
• Inventory Management
• Cross-Functional Team Leadership
• Data-Driven Decision Making

• Service Parts Planning
• Aftermarket Logistics
• Depot Repair Operations
• Forecasting
• Capacity Planning
• KPI-Based Operating Reviews
• Cost Accountability
• Standardization
• Transformation
• Distribution Strategy

• Influencing Abilities
• Communication Skills
• Trust Building
• Leadership Through Complexity
• Flexibility

• Global Logistics
• Inventory Policy
• Lifecycle Strategy
• Service Demand Signals
• Performance Expectations
• Continuous Improvement Disciplines
• Operating Model
• Field Service Operations
• Partner Governance
• Customer Downtime