Warehouse and Logistics Capability Manager

• Define key requirements for new capabilities with partner teams
• Own program management, selection, and implementation of warehouse, inventory, and transport management tools
• Integrate tools with internal and external systems
• Enable expansion to new geographies through tools, processes, SOPs, and data
• Conduct RFPs and drive tool selection or development according to business requirements
• Ensure third-party vendor tools integrate with Anthropic's architecture and meet compliance and regulatory requirements
• Conduct testing and drive adoption of new processes and tools
• Manage risks and timely implementation
• Develop and enhance reports on receiving cycle time, inventory accuracy, on-time delivery, and freight cost
• Use operational metrics to drive continuous improvement
• Report to the Global Warehousing and Logistics Lead

• Experience managing warehouse or logistics operations for physical goods, including receiving, inventory control, and outbound shipping
• Hands-on experience using and designing warehouse management and inventory management systems
• Comfort working in spreadsheets to analyze inventory and shipment data
• Experience managing third-party logistics providers or carriers, including negotiating service levels and holding vendors accountable
• Working knowledge of domestic freight (LTL, FTL, and parcel) and related documentation
• Familiarity with safety and regulatory requirements for shipping and storing IT or electronic equipment, including hazardous materials rules for lithium batteries
• Strong written and verbal communication skills
• Ability to coordinate across technical and non-technical teams and external partners
• Demonstrated ability to build processes from scratch and keep operations reliable as volume and complexity increase
  
  Ability to travel to warehouse and data center sites in the US as needed
• Bachelor's degree or equivalent combination of education, training, and/or experience
• Relevant field of study demonstrated through coursework, training, or professional experience
• Preferred: experience handling data center or enterprise IT hardware, including servers, GPUs, accelerators, and networking equipment
• Preferred: experience with international freight forwarding, customs brokerage, and export control requirements such as EAR
• Preferred: experience with secure chain-of-custody programs, asset tagging, and data-bearing device sanitization or destruction
• Preferred: experience directly managing warehouse staff or contract labor
• Preferred: familiarity with ERP or procurement systems and inventory data flows
• Preferred: experience with Agile development and frontier AI tools
• Preferred: experience supporting rapid infrastructure buildouts in cloud, telecom, or other hardware-intensive industries

Demonstrates expertise in managing warehouse and logistics operations, including inventory control and third-party logistics management. Proficient in using warehouse management systems and analyzing operational metrics to drive continuous improvement and compliance.

• Warehouse Management Systems
• Inventory Management Systems
• Third-Party Logistics Management
• Regulatory Compliance
• Operational Metrics Analysis

• Warehouse Operations Management
• Inventory Control
• Data Analysis in Spreadsheets
• Freight Management
• Process Development
• RFP Management
• Tool Integration
• Reporting on Cycle Time
• Continuous Improvement
• Safety Regulations Knowledge

• Strong Communication Skills
• Cross-Functional Coordination
• Problem-Solving
• Process Building
• Vendor Negotiation

• Logistics Operations
• Domestic Freight
• Hazardous Materials Regulations
• Chain-of-Custody Programs
• Customs Brokerage

• ERP Systems
• Procurement Systems
• Agile Development Tools
• Data Center Equipment
• Transport Management Tools