Supply Chain Logistics Manager

• Lead Minted’s end-to-end transportation network from inbound freight originating with overseas suppliers through final-mile delivery to DTC customers and wholesale partners
• Own logistics performance, cost, carrier strategy and relationships, and continuous improvement
• Own and optimize Minted’s DTC parcel network across carriers, service levels, fulfillment locations, and product categories
• Manage carrier performance, relationships, and contracts, including rate and contract negotiations, SLA management, and evaluation of new carriers and services
• Analyze shipping costs, service levels, surcharges, routing, and package characteristics to improve delivery performance and reduce cost per package
• Partner with fulfillment and technology teams to optimize carrier selection, shipping-service logic, and end-to-end shipment visibility
• Serve as the primary logistics partner to Customer Service for time-sensitive and high-priority customer shipments
• Lead transportation readiness for Peak, including carrier- and service-level volume forecasts and capacity requirements
• Coordinate pickup schedules, capacity, and contingency plans with carriers and fulfillment partners
• Monitor Peak performance and communicate shipping forecasts, service risks, capacity constraints, surcharge changes, and cost implications
• Own inbound transportation from overseas suppliers through delivery to fulfillment locations, distribution centers, and wholesale destinations
• Manage freight forwarders, customs brokers, 3PLs, and overseas vendors to ensure shipments are planned, documented, tracked, and delivered on time
• Optimize ocean, air, and domestic inbound freight based on cost, lead time, and inventory requirements
• Manage logistics requirements for wholesale and retail programs, including routing guides, labeling, appointments, EDI, and delivery compliance
• Monitor and resolve freight-related chargebacks and deductions
• Own logistics KPIs, transportation forecasts, and cost-to-serve analysis
• Identify and execute initiatives to reduce transportation cost, improve transit times and reliability, and strengthen network resilience
• Partner with Engineering, Product, and IT to automate workflows, improve data accuracy, and enhance shipment visibility
• Serve as the cross-functional voice of logistics in business decisions

• 5+ years of experience in transportation, logistics, or supply chain operations
• Meaningful experience in both DTC parcel / last-mile shipping and international inbound logistics
• Deep knowledge of the U.S. parcel ecosystem, including national and regional carriers, service levels, pricing, surcharges, and carrier performance management
• Experience managing carrier contracts, transportation pricing, and commercial negotiations
• Hands-on experience with international freight, including ocean and air transportation, freight forwarders, customs brokers, Incoterms, and inbound coordination
• Experience planning carrier capacity and transportation operations for high-volume seasonal or Peak periods
• Experience with multi-node fulfillment, 3PL, and wholesale or retail distribution environments
• Strong analytical and financial skills, with experience using data to evaluate transportation costs, forecast demand, and drive cost and service improvements
• Strong operational judgment and cross-functional communication skills, with the ability to identify risks early and drive issues through resolution

Demonstrates expertise in managing end-to-end logistics operations, including DTC parcel and international inbound shipping, while optimizing carrier performance and cost efficiency. Proficient in analyzing transportation data to drive improvements in service levels and operational effectiveness.

• DTC Parcel Shipping
• International Freight Management
• Carrier Contract Negotiation
• Logistics Performance Analysis
• Cross-Functional Communication

• Transportation Operations
• Logistics KPIs
• Cost-to-Serve Analysis
• Freight Forwarding
• Customs Brokerage
• SLA Management
• Data Analysis
• Capacity Planning
• Routing Guides
• EDI Compliance

• Analytical Skills
• Operational Judgment
• Problem-Solving
• Communication Skills

• Supply Chain Operations
• Parcel Ecosystem
• 3PL Management
• Peak Performance
• Service Level Agreements