Initiatives Delivery Manager

Why WWT?

At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits and by delivering cutting-edge technology solutions for our clients.

Founded in 1990, WWT is a global technology solutions provider leading the AI and Digital Revolution. WWT combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for organizations around the globe. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps clients and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution and integration capabilities.

With over 13,000 employees across WWT and Softchoice and more than 60 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 14 years in a row by Fortune and Great Place to Work® for its unique blend of determination, innovation and creating a great place to work for all.

Want to work with highly motivated individuals on high-performance teams? Join WWT today!

The Initiatives Delivery Manager leads the planning, execution, and delivery of complex strategic initiatives and programs. This role combines a consulting-led program management discipline with internal stakeholder engagement expertise, to deliver measurable business impact. The Initiatives Delivery Manager builds strong relationships with internal stakeholders, understands their needs, to address critical business challenges. This role requires continuous growth in learning industry best practices and trends in Services business operations.

• Lead complex strategic internal initiatives across SC&E and supports WWT corporate led initiatives as needed.
• Oversee day-to-day project delivery, team management, and interactions with multiple internal stakeholder groups, including facilitating engagement of SI&GO leadership, IT, and others as needed.
• Develop and maintain program governance frameworks, including charters, plans, and documentation to ensure alignment and accountability to program objectives.
• Owns documentation and organization for complex programs, applying strong analytical and communication skills to drive stakeholder alignment, project success, and team performance.
• Lead and manage matrixed teams of initiative managers, business systems analysts, organizational change management consultants, data and reporting analysts, and IT partners.
• Monitor program performance and progress against strategic goals, identifying and mitigating risks and issues.
• Communicate program status updates and recommendations to senior leadership and key internal stakeholders.
• Provides support and guidance to junior team members and contributes to their development.
• Participates in efforts to improve program management processes and practices.

• Bachelor’s Degree in Arts/Sciences (BA/BS) Business, Project Management or related field required
• Master’s degree in Arts/Sciences (MA/MS) Related Field preferred
• A minimum of 7 years' progressive experience in a related field required
• Minimum 5-10 years of progressive experience in an operational project management office role for a global company.
• Demonstrated experience managing large-scale, complex, and/or transformational programs or initiatives.
• Minimum 2 years of management consulting experience.
• Up to 10% of the time Domestic Travel only
• Strong leadership and team-building skills.
• Strategic planning and execution abilities.
• Excellent problem-solving and decision-making skills.
• Change management and stakeholder engagement expertise.
• Proven track record of delivering complex programs on time and within budget.
• Excellent interpersonal and…