Floor Supervisor, Management

WE ARE CAESARS

At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.

Our Mission
: “Create the Extraordinary”
Our Vision
: “We create spectacular worlds that immerse, inspire and connect you. We don’t perform magic; we create it with excellence.”
Our Values
: “Blaze the Trail, Together We Win, All-In on Service”

Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in.

• Must possess a valid Louisiana Gaming License.
• Basic knowledge of a Casino Credit system preferred.
• Previous experience in a leadership position preferred.
• Game knowledge/experience of at least two Pit Games required.
• Must possess good communication and customer service skills.
• Must be willing to work any day of the week and any shift.
• Must be able to read, write, speak, and understand English.

• Implements and ensures compliance with company policies, procedures and gaming regulatory requirements.
• Supervises the operation of an assigned number of tables and dealers.
• Responsible for the training and equitable treatment of all table games personnel.
• Ensure fills and credits are handled according to policy.
• Promotes outstanding guest relations.
• Assists in answering questions or resolving disputes.
• Creates an atmosphere of fun for all casino guests.
• Encourages mutual respect, dignity, and integrity with all associates by setting a positive example at all times.
• Instills an atmosphere that encourages associates to share ideas, discuss concerns and resolve disputes.
• Retains associates through personal involvement in associate training and development.
• Supports and maintains Horseshoe courtesy guidelines.
• Performs other duties as assigned.
• Directly supervises an assigned number of dealers.
• Orders for fills and credits slips, key control, markers and customer balance records, table inventory forms, and complimentary rooms, food, beverage.
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures or governmental regulations.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Will be required to work varying schedules to reflect the business needs of the property.
• Ability to obtain the appropriate work authorization per gaming regulations required.

• Must be able to stand, stoop, bend, as well as lie on back to work inside the confines of a slot machine cabinet for long periods of time.
• Required to use hands to finger, handle, or feel objects, tools or controls.
• Must be able to lift and move up to 10 pounds.
• Vision abilities required by this job include distance vision, peripheral vision, and depth perception.
• Must present a well-groomed appearance.

• Must be able to tolerate areas containing secondhand smoke, high noise levels, bright lights and dust.
• Must be able to get along with co-workers and work as a team.
• Must be able to work inside and continuously maneuver around Pit area and throughout the hotel/casino property.

CAESARS RESERVES THE RIGHT TO MAKE CHANGES TO THIS JOB DESCRIPTION WHENEVER NECESSARY.

TOGETHER WE WIN

We believe in delivering family-style service—an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment…