Sr. Account Executive - Express Scripts - Hybrid

Position Overview

The Sr. Account Executive manages the relationship with existing commercial clients, owns the client relationship, develops long‑term account strategy, and leads the meeting of client immediate needs. The role identifies upsell and expansion opportunities, incorporates them into an annual strategic plan, and supports client retention and satisfaction to achieve corporate strategic goals.

• Manage and strengthen client relationships and ensure satisfaction levels are met.
• Handle client renewals, upsells, expansions, and meet client retention targets.
• Direct the activities of the internal Account Management team and related team members to support client strategic objectives and escalated service issues.
• Lead special projects and task forces as assigned.

• Bachelor’s degree in a related field or 14+ years of experience, or a Master’s degree with 6+ years of relevant experience.
• Experience working with consultants.
• Accountability for developing a client‑specific strategic plan and monitoring it with necessary adjustments.
• Deliver recurring business reviews with clients (annually, quarterly).
• Act as an account strategist for assigned accounts both internally and externally.
• Identify opportunities for upsells, expansions, and maximizing revenue growth.
• Interface directly with assigned clients and groups on a quarterly basis or more frequently as needed.
• Represent Express Scripts with ongoing communication to maintain and grow the relationship, ensuring client retention.
• Strong PC skills including Microsoft Word, Excel, and PowerPoint; working knowledge of financials.
• Strong project‑management skills.
• Superior verbal and written communication and presentation skills.
• Ability to negotiate, lead others, organize, analyze, and interpret information.

• Travel up to 40% of the time as needed to meet goals.
• If working from home occasionally or permanently, must have an internet connection via cable broadband or fiber‑optic service with speeds of at least 10
  
  Mbps download / 5
  
  Mbps upload.

The Cigna Group offers a comprehensive benefits package that includes medical, vision, dental, well‑being, and behavioral health programs; a 401(k); company‑paid life insurance; tuition reimbursement; a minimum of 18 days of paid time off per year; paid holidays; and leaves of absence. This role is also eligible to participate in an incentive compensation plan.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status, or any other characteristic protected by applicable equal employment opportunity laws. If you need a reasonable accommodation to complete the online application process, please email  for assistance.

The Cigna Group has a tobacco‑free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state, and local ordinances.