Superintendent, Treatment

Share Our Purpose. Be Yourself. Feel Valued.

People are the heart of our business. As an American Water employee, you will be offered a competitive salary and health benefits package, along with opportunities to develop, grow, and evolve your career. Our benefits packages focus on key areas such as health & wellness, emotional & well-being, and savings for current & future goals.

We are Beautifully Different. We strongly believe having diversity across our company makes us more successful and helps us provide essential services to our customers. We are stronger because we embrace different ideas, viewpoints, experiences, and backgrounds. American Water is the best choice for your next role!  for more information on our inclusion, diversity, and equity journey.

About American Water American Water (NYSE: AWK) is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886 and celebrating 140 years in 2026, We Keep Life Flowing® by providing safe, clean, reliable and affordable drinking water and wastewater services to approximately 14 million people with regulated operations in 14 states and on 18 military installations.

American Water’s approximately 7,000 talented professionals leverage their significant expertise and the company’s national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders.

Responsible for supervising and managing the personnel, capital resources and business processes that are engaged in the functional area of Treatment of water and/or wastewater operations.

• Develop and support a team of front-line supervisory and hourly staff engaged in production operations.
• Support and promote training and development activities to ensure that personnel obtain and maintain appropriate operator certifications from regulating agencies.
• Resolve union and/or non-union labor issues, with the assistance of Human Resources.
• Collect data to track the financial performance of production operations to ensure that business plan goals are met, within area of responsibility.
• Oversees the construction of new and/or upgraded production facilities in accordance with approved CAPEX budget.
• Implement a preventative maintenance program for capital assets that provides OPEX savings and defers CAPEX spending, where possible.
• Monitor the effectiveness of security efforts at all production facilities, including assistance in the preparation of Vulnerability Assessments and Emergency Response Plans. Implement work activities and systems to ensure that adequate quantities of treated water meeting all regulatory standards are provided to customers at all times.
• Oversee operational and business processes to ensure that American Water policies are followed, best practices are implemented, and internal/external reporting requirements are satisfied.

• Knowledge of the regulated water business and the regulations impacting the business.
• Knowledge of company policies and procedures and management theories, practices, and trends.
• Expert knowledge of process and operational areas.

• Bachelor’s Degree in operational discipline, management, or related technical discipline.
• Class A Water treatment license, or the abilitly to obtain Class A Water is highly preferred
• Five (5) years of relevant experience in water utilities is highly preferred.

• Monday - Friday 7am - 4pm
• Flexibility needed for 24/7 on-call, as needed

Join American Water... We Keep Life Flowing

American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because they arean individual with a disability, protected veteran or other status protected by federal, state, and local laws.