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Disputes Operations Leader — Chargeback & Recovery
Job in
California, Moniteau County, Missouri, 65018, USA
Listed on 2026-07-10
Listing for:
Collectors Universe, Inc.
Full Time
position Listed on 2026-07-10
Job specializations:
-
Management
Risk Manager/Analyst, Operations Management
Job Description & How to Apply Below
Collectors Universe, Inc. is seeking a Head of Disputes Operations to lead the day-to-day disputes function across our marketplace and lending-related services.
You will own the full chargeback lifecycle—intake, investigation, evidence, representment, and recovery—while maximizing recovery and maintaining regulatory thresholds. You will manage a team, develop playbooks, and partner with Fraud Operations to distinguish true fraud from service issues, ensuring timely, defensible decisions and
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