Project Manager, Operations Management, Program ​/ Project Manager

Overview

The Project Manager (PM) leads key organization initiatives for Stanford Health Care. The PM is responsible for the coordination and completion of all aspects of project management on assigned projects, including project scope, schedule, budget, plans, facilitating meetings, documenting requirements, overseeing development, operational workflows, and implementation. The PM directs participants in compliance and regulatory alignment efforts, ensuring alignment with enterprise goals.

• Deliver concurrent various sized projects to successful completion.
• Follow FS&P standard work/processes, policies, and procedures, develop detailed project plans, and complete required project documentation.
• Coordinate with FS&P Senior leadership and BOSI manager on project budget targets, status, and resolution of related issues.
• Utilize designated project management tools to report project status, manage issues, identify risks and escalations.
• Develop and maintain effective relationships with project owners, operational leaders, business services, IT, vendors, and other stakeholders.
• Support Senior Project Managers as backup on projects.
• Coordinate post‑project review and lessons learned meetings following stabilization of projects.
• Provide leadership while the project coordinator positions the team and collaborates in project implementation.
• Balance both internal and external stakeholder interests to maintain alignment of project outcomes.
• Incorporate Lean practices to effectively manage stakeholder and operational leader expectations.
• Understand customer requirements and manage the dynamics of these individuals.
• Actively facilitate project scope and collaboratively set the schedule, future state processes and operational workflows, leveraging standard team tools to drive projects from intake through successful completion, and ensure the project is completed in scope, on schedule, and within budget.
• Working knowledge of foundational activities (i.e. facilities, patient care services, IT, business services, patient experience, operational efficiency, supply chain, engineering & maintenance, etc.).
• Develop effective and attainable workplans.
• Identify and pursue opportunities to optimize effectiveness.
• Develop and administer project reporting systems.
• Prepare and present information concerning operational effectiveness.
• Organize and delegate work to achieve desired outcomes.

• 5 years of progressive project management experience.
• Skilled in project planning, risk mitigation, and stakeholder engagement.
• Strong communicator and facilitator with proven ability to align diverse teams.
• Experience with Lean practices and project reporting tools; PMP certification preferred.

• Job requires a Bachelor’s degree in a work‑related discipline/field from an accredited college or university. Relevant experience in lieu of degree may be considered, and is in addition to the experience requirements for this position.

• 5 years of progressively responsible and related work experience – required.
• Experience working in Healthcare and/or an Academic Medical Center – preferred.
• Program management leading mission‑critical programs involving significant organizational complexity leading large teams in a matrix management environment – preferred.
• Leading large teams in a matrix management environment – preferred.
• Developing, implementing, and monitoring process improvement initiatives – preferred.
• Developing, implementing, managing, and monitoring project management frameworks and methodologies – preferred.
• Developing and managing project budgets and processes – preferred.
• Space planning, functional programming (architectural), or move management experience – preferred.

• Ability to work independently, establish priorities, and make sound decisions while meeting time‑sensitive deadlines.
• Ability to present facts and recommendations effectively in oral and written form.
• Ability to identify issues, risks, and escalations, assemble data, validate conclusions, and incorporate resolutions.
• Ability to gain consensus among disparate groups.
• Ability to…