Community Bank Manager

Job Details

Job Location:

Fredericktown, MO 63645

Position Type:
Full Time

Job Category:
Community Bank Manager, Management

First State Community Bank is seeking a team leader with a customer service focus for a Community Bank Manager position.

• Ensure daily implementation of the Market Presidents directives while managing the day‑to‑day operations of the FSCB location
• Understand the roles of the retail team and how they individually perform to create positive customer experiences

• Hold the team accountable for meeting customer needs, recognizing the customers relationship with us and meeting/exceeding performance goals
• Develop and maintain an awareness of the products and services provided by and through our financial institution
• Provide oversight on all operational activities such as account opening, cash handling, etc., and coach the team on the policies, processes and expectations of the bank

• Drive behaviors and results to achieve priorities, sales goals, and customer experience while focusing on operational excellence
• Create stability and bench strength by cultivating an engaged and well‑coached team

• Schedule sales and service staff to effectively meet customer demand at all times
• Reduce variability on how processes are employed at the location to create a consistent customer experience

• Competitive pay and benefits package with variable compensation program based on team performance
• 401(k) with generous employer match benefit
• Helpful, qualified, and available leadership
• A caring, stable work environment

• High school diploma with an emphasis in business courses
• Experience in cash handling and customer service
• Sales experience
• Strong verbal and written communication skills
• Availability to work weekend and/or extended hours as required to run the business
• Ability to transport cash weighing up to 50 pounds
• Must be able to portray a warm, friendly and personable demeanor with our organization's customer base, as well as all FSB team members

First State Bancshares, Inc is an Equal Opportunity Employer. All information will be kept confidential according to EEO guidelines.